alert360.com

4.1
4.1 Based on 121 reviews

Home Security Systems at great prices! We offers several packages that are up to 25% off RETAIL! Switch and save Alarm Monitoring starting at $15.95!...

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Average Rating

4.1

/
5

121 Reviews

5 Star
75%
4 Star
3%
3 Star
0%
2 Star
2%
1 Star
19%

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MCKAY2292
Oscar gets ten stars

Oscar is excellent and always a pleasure to have come to our home. Very knowledgeable and professional. Oscar takes pride in his work and make us feel in good hands. Alert 360 should consider more training for updated and new products being added. We have been with Alert 360 for about a year now and on several occasions these techs have to call each other for help because they have not been shown the how to do out in the field.The Alert 360 app needs a major update or redo. Not the most user friendly to find info about your account. If you call tech support they don’t understand in comparison what they see to what you see. Anthony and Larry are the best in support. I just hope Alert360 which is a great company now doesn’t go down the road ADT did a few years ago. That bumpy road is why I left and use Alert360

5
Date of experience: May 05, 2022
Ricky Cook
Customer service is phenomenal!!

Customer service is phenomenal! I call when something isn't working, and I not only can get help over the phone, but they sent a tech out right away. Techs are friendly, knowledgeable, and fix the problem quickly so it doesn't take up my whole day. Can't say enough good things about them!

5
Date of experience: Dec 09, 2021
Emil Lewis
Gave prompt courteous service

Gave prompt courteous service. Honored the warranty.

5
Date of experience: Dec 07, 2021
Mitch P.
Isiah was very professional and did a…

Isiah was very professional and did a great job. I’d be proud to have him as a teammate.

5
Date of experience: Dec 02, 2021
Kyan T.
Chris M

Chris M. is a very knowledgeable and friendly technician. He quickly analyzed and fixed the problem. Quite helpful which was very much appreciated.

5
Date of experience: Dec 01, 2021
Angelica Brooks
Service appreciated!

Ben was my technician, and can I say what an excellent experience it was having him update our alarm system to be compatible with the 5G cell towers! He was very pleasant, knowledgeable , and professional! Thank you Ben, your help was very appreciated!

5
Date of experience: Nov 29, 2021
Colman
Dylan did a great job and got us up and…

Dylan did a great job and got us up and running with our cameras better than they were originally.

5
Date of experience: Nov 18, 2021
CC48
Renoir was very professional and fixed…

Renoir was very professional and fixed the issues quickly. He was very nice and courteous. He checked the system completely making sure everything was working perfectly. Thanks to him so much.

5
Date of experience: Nov 15, 2021
Sophia Ferrari
thanks perfect service

5
Date of experience: Nov 12, 2021
Marianne
Alert 360 is an AWESOME home security company!…

Alert 360 is an AWESOME home security company. I switched to them after paying the extremely high prices of ADT. Technician Jerry visited my home to upgrade my alarm system to new 5G technology compatibility. He was thorough, polite, and professional. He respected my home, followed CDC guidelines for pandemic safety, and was very efficient. He used existing ports, cords, and wiring corridors to avoid drilling additional holes in my walls. Jerry was respectful to me as well. Since switching from ADT and Devron alarm services, I have not regretted choosing Alert 360. I also added a few more options to make my family feel a bit more secure and my bill still remains under $30/month. I'm proud to be an Alert 360 customer. You should give them a call too. They are local and reliable.

5
Date of experience: Nov 11, 2021

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