Review Time
I performed Hajj in 2024 with Al Hajaz Travels along with Sarah and Mahanoor. Overall, the experience was satisfactory The agent was nice....
We received the same hotels that were promised in the package The Hajj visa was issued successfully although I received it a VERY late by mail, which caused some concern at the time. However, it was delivered before departure
One area that could definitely be improved is the transport service during the trip. The transport arrangements were not as fair or well-managed as expected, and better coordination in this aspect would have made the experience even smoother.
Scammers!
Do not trust this agency. They all liars and scam people. I’m wondering how they are able to do this kinda stuff in the name of Islam like no fear of death or Allah!
Last year, I went to do my first umrah with them and I paid for something and they provided something else. First of all, when we arrived in Madinah there was no hotel reservation but I paid in advance with package.
Second, they mentioned that they will provide 5 star hotels but it wasn’t near that. I had such a bad experience with my roommates who gave me such trauma like I tried to explain the agency but because they all are Pakistani then definitely they didn’t cared! These girls were the worst people ever I have saw in my life.
Also, when I wrote a bad review they called me to delete bad review and literally said “we can delete the review by our system if you don’t” and they offered me for partial refund that I have never received.
All I can say, better fear Allah because if you guys are scamming people in the name of Islam, you guys better be responsible for Judgement Day when Allah take care of you!
The positive reviews seem fabricated. It's wise to be skeptical of their high ratings, as they appear to be a cover for the experiences of those who have genuinely engaged with them and faced scams. This operation is running under various aliases, and they frequently change the names of their agents. They are solely focused on profit and will be courteous until you send them money; afterward, you'll encounter nothing but excuses and poor service. Avoid wasting your funds on them. They will face consequences for their actions someday, especially for deceiving innocent individuals in the name of something as revered as umrah and hajj! I empathize with those who have lost significant amounts of money! I'm still awaiting my refund, along with many others who are in the same situation. Please do not fall victim to their scam.
Avoid at all costs! They owe me a refund and I still haven’t received it! They have been stalling for months. Every time I inquire, they provide excuses about their agents being on medical leave or other unconvincing reasons. DO NOT TRUST THEM OR WASTE YOUR MONEY! They operate under various business names, and it seems they are running a scam. The same representatives handle calls across these businesses, using different names. It's all the same deception! It appears they have defrauded many individuals and taken their money. They will ultimately be held accountable for their actions. Especially exploiting the sacred services of Umrah and Hajj, they are deceiving people. Do not trust them or risk your hard-earned money.
Untrustworthy practices permeate this company from the representatives to the executives. They promise a package you pay for, only to downgrade you to a cheaper option upon arrival. Avoid this company and its associated brands. They operate under various names to maximize their deceit. Save yourself the trouble and opt for reputable businesses.
Dishonesty runs rampant from the lowest employee to the top executive. They lure you in with a package you pay for, only to switch you to a less expensive option once you arrive. Steer clear of this company and its alternate name. They operate under multiple identities to deceive as many customers as possible. Choose reputable companies for your own protection.
This agency is a scam; avoid them at all costs. They have stopped responding to my calls, and the representative is nowhere to be found. He doesn't answer the phone or reply to emails. Protect yourself from these thieves who exploit religious sentiments. It is hard to believe they could claim to be faithful while doing this to fellow believers. May they face divine retribution. Ameen. Anyone interested in my experience can contact me. I will continue to review this agency daily, as should others they have wronged.
Updated feedback: We successfully completed our pilgrimage, thank goodness. The service and communication were inconsistent, and visa processing was delayed. All details required verification. Promises of refunds were not kept, and one hotel was changed at the last minute. Nonetheless, the pilgrimage went well. If you're in a bind and can't secure visas online, consider this agency. Otherwise, it's less complicated to manage your own trip.
I had a wonderful experience with this agency. Thanks to their representative for assisting us throughout our journey. We booked as a family, and every detail of our pilgrimage package was well taken care of. The effort put into our arrangements was outstanding, from hotels with breakfast to transfers and visas; everything was handled professionally. The hotels were conveniently located within walking distance from the holy site. Prices were competitive, and the service was top-notch!
The agency and their representative were incredibly supportive throughout the entire process, promptly addressing my needs, even with multiple changes during the trip. They made everything easy, resulting in a five-star experience! Highly recommended and very cost-effective.
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Al-Hajaz Travels should be your first choice if you want Cheap Umrah Package from USA. We have years of experience giving our customers Cheap Umrah Packages from USA.
1.Ground Transfers
2.Visa
3.Transport
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