aluxo.co.uk

3.6
3.6 Based on 41 reviews

Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last....

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Average Rating

3.6

/
5

41 Reviews

5 Star
60%
4 Star
5%
3 Star
2%
2 Star
5%
1 Star
29%

All Reviews

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Review Time

Sandy Connell
I bought the oatmeal bauble corner sofa and 2 chairs,,delivered super fast in boxes. Absolutely beau

I bought the oatmeal bauble corner sofa and 2 chairs,,delivered super fast in boxes. Absolutely beautiful and love them. Nicest sofas I’ve ever bought. Quality is 10/10
Will be buying more furniture for sure.
Thank you.

5
Date of experience: Jan 25, 2026
Coloman Sanders
Amazing dining table and chairs!

I bought a white marble dining table with six chairs, and it has beautifully transformed my kitchen. It's a stunning centerpiece, though the delivery took three weeks.

5
Date of experience: Jan 18, 2026
Wyatt Kelly
Great delivery and helpful driver

The delivery went smoothly, and the driver was incredibly helpful. I'm very pleased with the service provided. Thank you!

5
Date of experience: Jan 18, 2026
Owen
Stunning addition to my kitchen

I ordered a white marble dining table with six chairs, and it has made my kitchen look fantastic. It's a beautiful statement piece. The only downside was the three-week delivery time.

5
Date of experience: Jan 12, 2026
Raymond Anderson
Excellent prices and quality

The prices for the wall panels are great, and the quality is impressive. The service from the delivery person and customer support was outstanding. I would recommend it to everyone!

5
Date of experience: Jan 05, 2026
Edna Cook
Extremely poor customer service

Avoid ordering from this company! I purchased eight dining chairs, but two arrived with incorrect bases, making assembly impossible. I've been trying to get a response for three weeks, but they only reply once a week without resolution. It's incredibly stressful, and I'm considering driving to their store for a refund. This has been the worst service experience I've had.

1
Date of experience: Dec 16, 2025
AkaniarKun25
Terrible experience and still waiting for refund

I strongly advise against ordering from this site. I'm still waiting for a refund of over £500 a month after collection. All my emails have been ignored, and there's no phone number for support. I also reached out on social media with no response. It feels like a scam. The initial delivery was also problematic.

1
Date of experience: Dec 11, 2025
Very disappointing experience

I would rate this as none. It's been 15 days, and I'm still waiting for samples. Very poor service. Thankfully, it was just samples and not a larger order.

1
Date of experience: Dec 08, 2025
BAZZCH_
Great sofa overall

The sofa is excellent and matches the pictures perfectly. It's very soft, and the stitching is impressive. Assembly was easy, but I didn't receive any warranty documents.

4
Date of experience: Dec 08, 2025
Callum Fisher
Disappointing quality and service

I bought some expensive chairs, but one arrived missing a chrome covering, and two had faulty fabric. I contacted support multiple times for a replacement and a partial refund, but the responses were lacking. The replacement leg they sent was damaged, and I’m still waiting for the refund after numerous follow-ups. Frustrating experience overall.

1
Date of experience: Dec 02, 2025

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Business Details

  • Aluxo brings together trend-led design, premium quality furnishings, and high-level customer service to deliver statement furniture and investment pieces that will last.

  • email hello@aluxo.co.uk
  • language https://aluxo.co.uk

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