Review Time
Purchased multiple seasons of Only Fools and Horses on Prime Video. After weeks of watching, Amazon now requires an additional ITVX Premium subscription to access the same purchased content. No warning, no refund. “Buy” does not mean buy. Avoid purchasing digital video here.
I literally can’t view any movies or shows now without the freaking ADS. There are so many ads and they’re LONG. I paid for “ad-free” for a couple of months, but it’s way too expensive to justify.
I have a list of movies I’d like to watch but I refuse until they wind up on another streaming service.
BAD MOVE AMAZON. You get plenty of our money, why the heck cram a bunch of ads into movies we ALREADY PAY YOU to watch, and charge us more to remove the ads? SMH
They claim to have added a trilogy of movies, but only part 1 is available... parts 2 and 3 are on another service we have to pay extra for, like another platform. For longer sets with 5 or more movies, they might have 1 available but not 2 or 3, while 4 is there but not 5. It's frustrating trying to track down the rest across different platforms. A couple of months ago, they said the TV series is now part of the service. I added it to my favorites because I wanted to binge-watch it again. But two weeks before the end of the month, I noticed it had switched to a different service. What a surprise! Now, in January, they've added it back. If I start watching, will it suddenly disappear again? The number of commercials is overwhelming, especially since they play the same one repeatedly during breaks. It would be tolerable if they varied them, but instead, it’s the same dull ad over and over. Fortunately, when I watch from a PC, I can block ads, but from my TV or phone, the service only works through their app, which doesn’t allow ad blockers. What frustrates me the most is the inconsistent interface across platforms. The layout on a PC is different from a TV, and navigating with a remote is cumbersome. The mobile app is yet another interface, even more confusing than the others. Why hasn't anyone thought to standardize the design across all platforms? Moreover, there’s no option to save or restart a series. While it seems to track what we've watched, there’s no way to reset that, and the main page only shows the last episode of season one, even if we’re on season four. It saves on a PC but not on TV or mobile, where the interface is buggy. Sometimes, it displays episodes before seasons, and even when scrolling through, it can get stuck showing the last episode of season one instead of switching to another season.
I have been enjoying this service and even pay extra for an ad-free experience. I'm currently in the third season of a show I've been following, but now they're asking for additional payment for the episodes. This is unacceptable; it feels like being charged midway through a movie. The company seems to be getting greedy, despite already having plenty of revenue. I'm considering reaching out to express my frustration. If things don't change, I might have to cancel my subscription and move on.
I have been a member for years due to my shopping and streaming needs, but recently re-adding a certain service has been a complete nightmare. The loading times are incredibly frustrating, with constant freezing while trying to access content. Navigating the app results in persistent delays. After watching a few free episodes, I struggled to find the next one, as it kept directing me to later seasons. It's like searching for a needle in a haystack if you haven’t watched it before. Thankfully, I can cancel this subscription, and I'm seriously considering whether to continue my membership due to all these glitches.
I subscribe to one of the highest Internet speeds available and am currently the only user online, trying to watch a football game. The sound frequently cuts out and the video keeps pausing. I've had to restart the app on my smart TV three times in just 15 minutes.
Why would the service decide to cancel such an incredible show? It's unbelievable! This series was one of the best I've ever watched, featuring fantastic actors and a beautiful storyline, and yet it was canceled after just one season???? I truly want an explanation for this because it's really hard to comprehend. I am so disappointed.
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