ancaster.co.uk

3.9
3.9 Based on 458 reviews

Welcome to Ancaster Your trusted car dealer for 75 years. Discover the best car buying experience in South London, West London, Surrey & Kent At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 1...

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Average Rating

3.9

/
5

458 Reviews

5 Star
72%
4 Star
1%
3 Star
0%
2 Star
3%
1 Star
24%

All Reviews

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Review Time

Moleoni D
I had a fantastic experience at Ancaster Croydon from the point of ordering a new car all the way th

I had a fantastic experience at Ancaster Croydon from the point of ordering a new car all the way through to collecting it! The motability representative Anita was very professional, caring for my needs and supporting me through the whole process even on the handover day!! I have had nothing but great service from this particular dealership so thank you!!

5
Date of experience: Feb 22, 2026
Bart Sanders
Excellent experience with the purchase

We recently acquired a pre-registered hybrid vehicle with the assistance and expertise of a representative. He was very knowledgeable and provided clear explanations throughout the process. Everything went smoothly from our initial inquiry to the day we picked up the car. We are very pleased with our purchase, thank you!

5
Date of experience: Jan 19, 2026
Peggy C.
Incredible service experience!

I am thrilled with the outstanding service I received from the representative at the dealership. I initially visited just to test drive a vehicle, and I ended up finding the exact specifications I wanted. The representative took the time to thoroughly explain everything I needed to know about the car. Their communication was clear, and they were very knowledgeable and helpful with all the information provided. I truly appreciated the level of customer service and support. I look forward to returning for the annual service next year. Thank you again for the great experience!

5
Date of experience: Dec 11, 2025
Caroline
Exceptional Test Drive Experience

I recently had a test drive of a vehicle and the representative was outstanding. They took their time and answered all my questions thoroughly. Very courteous and patient throughout the process. I will certainly recommend this representative to my friends.

5
Date of experience: Dec 08, 2025
UnyGo
Outstanding service once again!

Outstanding service as always from the company. They consistently deliver excellent results. This is my second car purchase, and I have no complaints about their service. From the start to the finish of the sale, everything was smooth. The representative took great care of me both times. He even made me coffee and walked me through all the features when I picked up the car. He called to ensure I got home safely and that everything was fine with the car, reassuring me that I could return anytime if I had any questions. A big thank you to the representative and the entire team for their exceptional service once again… looking forward to the next time! 😃

5
Date of experience: Dec 03, 2025
Conrad Howard
Picked up my new vehicle from the dealership…

I picked up my new vehicle from the dealership. The representative was very helpful and kept me updated throughout the sale and delivery. It was a fantastic experience, highly recommended. Thanks to the team for their assistance.

5
Date of experience: Dec 03, 2025
Luther
Appreciation for the Parts Team

I rely on the dealership for parts for my van and car. I often interact with the Parts Team, particularly one representative. They are always calm and go above and beyond to assist me with my parts needs. I'm very grateful to the team for their support.

5
Date of experience: Dec 03, 2025
Ada B.
Exceptional service

A representative assisted both my daughter and me in purchasing a vehicle. The service was exceptional.

5
Date of experience: Dec 03, 2025
KoB_AzerDream
Outstanding service as always from the dealership

Outstanding service as always from the dealership. They consistently deliver. This is my second car purchase, and I cannot fault their service. The entire sale process was smooth. The representative ensured I was comfortable, provided coffee, and explained all the features when I picked up the vehicle. They even called to check if I arrived home safely and reassured me that I could return anytime if I had questions. Thank you to the team for the excellent service once again… looking forward to the next visit! 😃

5
Date of experience: Dec 02, 2025
Joey Coleman
Excellent Service

Friendly, helpful, and professional. They explained all the work done, even providing video documentation.

5
Date of experience: Dec 01, 2025

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Business Details

  • Welcome to Ancaster
    Your trusted car dealer for 75 years.

    Discover the best car buying experience in South London, West London, Surrey & Kent
    At Ancaster, we take pride in being one of the largest and most reputable car dealerships in the region. With 14 sales locations and a trade parts warehouse, we represent seven leading brands, including Nissan, Hyundai, MG, Renault, Dacia, Genesis & Škoda.

    A legacy of quality and value
    Since our establishment in 1949, we have been committed to delivering exceptional service and providing top-quality vehicles to our valued customers. With 75 years of experience serving the local community, you can trust us to meet your automotive needs with utmost professionalism.See more

  • language https://www.ancaster.co.uk

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