Review Time
Our recent experience with the service was entirely unsatisfactory. The time and money wasted traveling to a lodge with no wildlife was unacceptable. It appears the agents either lack knowledge about the properties or show little interest in their clients' needs.
Our recent encounter with the service was truly disappointing. The time and money our family spent traveling from the US to a lodge that offered NO wildlife was outrageous. It seems the agents either don’t understand the properties they are booking or lack concern for their clients.
Our entire experience was truly exceptional. From the booking process over a year ago, facilitated by a very responsive representative who provided invaluable assistance and made last-minute adjustments seamlessly, to the unforgettable trip in South Africa. The team was attentive and ensured we were well taken care of at every turn. Our accommodations were outstanding, with beautiful settings and excellent amenities. The food was delightful, and we enjoyed thrilling safaris in a stunning reserve. The staff made our experience even more memorable with their kindness and professionalism. I wholeheartedly recommend this adventure, as they also support wildlife conservation and the local community.
I celebrated my birthday in a beautiful setting, and the experience was nothing short of incredible. From the lovely accommodations to the fantastic menu and personal touches, everything was perfect. A big thank you to the teams for the special treats and thoughtful gestures throughout my stay.
I spent a day and night at a lodge and it was the most amazing experience I've ever had. The hospitality and accommodations were exceptional, making me feel truly special. The food and attention to detail were remarkable, and after returning from our drive, we were welcomed with a relaxing bubble bath. Our guide and tracker were excellent, and we enjoyed informative and fun safari drives. I can't wait to return for another unforgettable experience!
We spent two nights camping and another two at a lodge. While the accommodations were stunning with breathtaking views and luxurious amenities, the dining experiences were disappointing, particularly lunch, where the food quality did not match the high price point.
Our journey to Africa was absolutely fantastic, thanks to our travel specialist who organized everything perfectly. We had outstanding guides and staff that made every moment memorable. We are especially grateful for the effort put into creating such an unforgettable trip!
We booked online and found the camp and cabins to be beautiful and clean. The staff was incredibly attentive and friendly, and the food and drink variety were great. The traditional entertainment and evening sundowners added to the experience. Our guide was exceptional, and we were fortunate to see the big five and more. Highly recommend this experience!
After expressing my concerns, I received a resolution, but unfortunately, it was negative. Due to the negligence of two staff members, our luggage was lost, resulting in significant fees for items that were incorrectly valued without our consent. This treatment is unacceptable and tarnishes the reputation of the service.
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andBeyond is one of the world’s leading luxury experiential travel companies, designing personalised luxury tours in 15 African countries, India, Bhutan, Sri Lanka, Nepal, Chile, Argentina, Peru and Ecuador. The company also owns and operates 35 extraordinary safari lodges and camps in Africa and India, as well as privately guided expeditions in Botswana, which positively impact more than 9 million acres of wildlife land. Established in 1991, andBeyond takes exceptional care of its guests in order to make a difference; its commitment to sustainable responsible travel, conservation and community empowerment has been globally recognised with multiple awards over the years.See more
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