anna-rose.ca

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Product took months to arrive. Asked for a refund - was told they would rather me keep the product a

Product took months to arrive. Asked for a refund - was told they would rather me keep the product as it’s a hassle to return to China and they would refund me a portion (if I’d known the product was being shipped directly from China I wouldn’t have ordered in the first place, knowing the clothing wouldn’t arrive by the date I needed it). To get past this terrible experience I agreed, however after multiple attempts I never heard from them again and no refund.
Last time I try to support a “local” company.

1
Date of experience: Feb 16, 2026
Lu1sIquierdo04
Unacceptable Delays and Poor Service

I placed my order on December 23, 2025, and after a month, I still haven't received it. THIS IS NOT ACCEPTABLE. I DEMAND A FULL REFUND. COMPLETELY UNRELIABLE.

1
Date of experience: Jan 23, 2026
Olive Hughes
Frustrating Experience with Order Tracking

I placed an order on Dec 12, 2025, and received an email on Dec 28 indicating it had shipped, along with a tracking number. However, when I tried to track it on the website, it said the number couldn't be found. I've sent three emails seeking updates but have received no replies. Based on others' reviews, it seems I may have been scammed too! Caution is advised!

1
Date of experience: Jan 14, 2026
Olive
Very poor quality sweater, not as advertised.

The sweater is of extremely low quality and looks nothing like the images on the website. The sizing is odd, with very short arms and a collar that doesn't lay flat. The seams appear poorly constructed. There are no labels indicating size, fabric, or care instructions, which raises concerns. This feels like a scam. It's headed straight to the trash.

1
Date of experience: Jan 05, 2026
Bramwell Baker
Caution: Not What They Claim!

Caution: I ordered from a seller, and they are not what they appear to be. I've reached out to my bank to hopefully reverse the charges. The transaction shows a different name and falsely labels the item as an educational product, which is completely misleading and a scam. Be careful! Don't get caught in this deceitful trap. It's truly shameful.

1
Date of experience: Jan 05, 2026
Elbert K.
Disappointing Gift Experience

My husband ordered a "sweater" for me as a Christmas gift from a social media site. When it arrived, it turned out to be a print on an unidentifiable fabric with no label indicating its material. It feels like a poorly made item. Very frustrating experience!

1
Date of experience: Jan 04, 2026
Drake Parker
A disappointing experience with this seller.

I feel deceived by this seller. I thought I was making a responsible choice by purchasing locally. However, there has been no communication, and the tracking status remains stuck at "waiting for carrier to pick up parcel" for weeks. It's been three weeks now with no responses. I've reported this situation to the relevant authorities, and I encourage others to do the same.

1
Date of experience: Jan 03, 2026
Adriana Adams
Avoid this company at all costs.

I strongly advise against purchasing from this company. If I could rate them negatively, I would. I ordered a jacket that took a month to arrive, and I was unsure if it would ever come. When it finally did, it was two sizes too large, which led me to request a return. They suggested a 30% discount if I kept it, framing it as a concern for the environment, as if they would discard it. I have emailed them about seven times and received two responses with the same information. After I declined their offer and asked for a return address, I have not heard from them since. I plan to contact my credit card company tomorrow. This feels like a scam.

1
Date of experience: Dec 24, 2025
Lena Morris
Completely Unreliable!

Completely unreliable! I fell for it just like many others. After several attempts to get in touch with the company, I received no replies. The tracking was useless, and then the supposed link vanished. A representative later contacted me, claiming my order was delayed due to high volume. What a lie! Finally, after 7 weeks, part of my order arrived without any packing slip or labels on the items. It's a complete joke! I won't be returning!

1
Date of experience: Dec 21, 2025
Woulfiks
Extremely dissatisfied with this so-called local company.

I am very disappointed with this so-called local company. Firstly, my jacket took three weeks to arrive instead of the promised 2-7 days. Learning that it shipped from overseas was frustrating, as I believed I was purchasing local. The jacket has no labels except for the size, which is odd. The zipper is incredibly rough and will likely be difficult to use. While the communication was frequent, it felt insincere. I will never order from this misleading local company again, especially if their products are sourced from overseas. It's truly disappointing.

1
Date of experience: Dec 18, 2025

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