Review Time
I would rate it zero stars if possible. The advertisement was misleading, and the product photos were deceptive. I ordered a shirt intended as a Christmas gift, expecting a dark black, drop shoulder, relaxed fit shirt with a graphic design. Upon receiving it, the shirt was completely different— a lighter black, regular fit, and no drop shoulder. I reached out to customer service with photos comparing what I received to the online images, highlighting my concerns about quality control, material, style, and fit. I requested a refund, noting that it’s against the law to misrepresent a product online. Unfortunately, my request was dismissed with a generic response suggesting a return through their portal. After expressing my frustration and citing consumer laws they were violating, I still received no refund. A week later, I was prompted to review the product, and after giving a one-star rating, the owner replied in an unprofessional manner, laughing at my concerns. Despite my efforts to maintain professionalism throughout our extensive email exchange, I faced ridicule and condescension instead of support. This experience reflects a complete lack of empathy and professionalism. Selling products that do not match their descriptions is unacceptable, and to respond with bullying behavior over negative feedback is profoundly wrong.
My package was sent to the wrong address, and the delivery photo shows it wasn't even a house. The support team said there was likely nothing they could do since it was marked as delivered. After 12 days with no updates, I contacted the delivery service, only to discover they hadn't started a claim. Fortunately, they initiated it after I provided proof of delivery, and everything is resolved now. Just be careful about whom you trust.
A package was delivered to the wrong address, and the delivery photo confirms it wasn't a residence. The support team mentioned there was likely nothing they could do since it showed as delivered. After 12 days of no progress, I reached out to the delivery service, who hadn't even started a claim. They initiated it once I provided proof of delivery, and everything is fine now. Just be cautious about whom you trust.
I've purchased 4 hoodies—two of each style. The heavier sweatshirt is more durable than my previous brands! I customize them with my patches, and the quality is outstanding. They are on the pricier side but worth it. The other hoodies are warm and soft, with a different style but still great! After numerous washes, there's been no shrinkage. The wait time is about two weeks, but it's worth it.
I ordered two items at different times, and both took a long time to ship. After expressing my frustration, I still haven't received my products or a refund. Many customers share similar experiences. This company seems to take money without shipping products. I wouldn't recommend ordering from them.
Some designs look cool, but the quality is lacking. A $70 hoodie arrived falling apart, and there was a stain that customer service claimed was part of the design, calling me a liar. Poor quality and service, and I've heard negative feedback from locals.
I recently made an order and absolutely LOVE everything I received. The mystery box contained an amazing hoodie, a t-shirt, and three artwork prints. The quality is exceptional, and the style fits my taste perfectly. If you enjoy alternative, goth, metal, skate, or punk styles, you'll adore the unique offerings from this store!
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