ap33world.com

3.5
3.5 Based on 10.3K reviews

AP33 is one of Asia's top betting companies. Having over 10 years of experience in providing the best iGaming experience featuring games such as slots, live casino games, sports/esportsbooks, lottery games, fast games, fishing games, 3D games, and more. A...

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Average Rating

3.5

/
5

10.3K Reviews

5 Star
58%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
34%

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MonsterGolden
Incredibly frustrating experience

If I could rate this experience a zero, I would. I understand the holiday season is busy for delivery services, but this has been entirely unacceptable. Customer support was unavailable, and tracking updates were infrequent. My package was reported to have arrived in the country on December 6th, but the next update wasn't until December 30th, stating it was 'out for delivery.' After such a long wait, I received no information or options. I wasn't home for the delivery and couldn't adjust the date or address. The tracking system later claimed the parcel was delivered, but I never received it and did not sign for it. This lack of clarity and responsibility is extremely disappointing. I will no longer engage with companies that use this delivery service.

1
Date of experience: Jan 05, 2026
Cathy Sanders
Frustrating experience with no resolution

This company is a complete joke. It's now the second day I've been told my delivery would arrive. They have had my package since December 18th, which was a gift, and yet nothing has arrived. The tracking claims no one was home to sign for it. I've tried to reach out via phone and email, but I've received no response. Very frustrating.

1
Date of experience: Jan 05, 2026
Perry Butler
Very disappointing experience

Extremely disappointing from the beginning, with no communication at all. My package is now lost.

1
Date of experience: Jan 05, 2026
BC55
No accountability and transparency

I placed an order on December 2nd, well before the holiday cut-off, expecting a turnaround of 3 to 5 days. As Christmas neared, delays were announced. Now, it's January 5th, and I still have no package, with delivery dates constantly pushed back. I've sent three unanswered emails to customer service, and when I called, I reached a call center that only repeated the same tracking information I already had. This is the worst customer service I have ever experienced; no accountability, no updates, just endless delays.

1
Date of experience: Jan 05, 2026
Oula Hope
It’s a terrible service—always delayed

It’s a terrible service—always delayed, and they never answer the phone or respond to email enquiries.

1
Date of experience: Jan 05, 2026
DJ king
Very disappointing service

Very disappointing service. DHL claimed they attempted to deliver my parcel yesterday, which is completely untrue. I was at home and no delivery was attempted. I also spoke to DHL directly on the phone and they have my correct address, yet still marked the delivery as failed.It is unacceptable to falsely log delivery attempts instead of being honest. This caused unnecessary delays and inconvenience. I expected much better from a company of this size. I will be very reluctant to use DHL again.

1
Date of experience: Jan 05, 2026
B’s review
Excellent service throughout

Kept informed of progress of package from the start. Needed to change delivery date which was easy to do plus received confirmation of the change. On day of delivery received regular updates on where package was on its route. Delivery driver was efficient and friendly

5
Date of experience: Jan 05, 2026
Vivienne A Ralph
It was it came a day early they keep…

It was it came a day early they keep you update so I would say a really good service

5
Date of experience: Jan 05, 2026
Frank Cato
The company that my package was going…

The company that my package was going to was out on holidays. DHL safely took my package back and held it until they arrived on the 5th. DHL has been great!!!

5
Date of experience: Jan 05, 2026
Anne
Prompt and reliable delivery

Prompt and reliable delivery, in spite of the freezing weather. Good communication beforehand in case I wasn’t in. Driver was great.Thanks DHL

5
Date of experience: Jan 05, 2026

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Business Details

  • AP33 is one of Asia's top betting companies. Having over 10 years of experience in providing the best iGaming experience featuring games such as slots, live casino games, sports/esportsbooks, lottery games, fast games, fishing games, 3D games, and more. AP33 is also a fully licensed and fair online casino that prioritizes security, transparency, and an exceptional gaming experience. With a user-friendly platform, generous promotions, and 24/7 customer support, AP33 ensures every player enjoys seamless and rewarding gameplay.See more

  • language https://o211375.ingest.sentry.io/5826609

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