Review Time
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
Item was sent in sealed package oiled to keep safe. It arrived ripped and soaking wet. Package torn to bits and protective wrapping ripped apart. The protective oil was washed away. Driver had no interest in the state of it. Item was received by GLS on 19th Dec but not delivered until 31st Dec. According to tracking it was moved from one Irish depot to another every single day except christmas day. According to tracking they could not deliver due to heavy traffic. SERIOUSLY!!! I wrote to them and they did nothing. No apology.Update, The company have asked me for details, I wonder if this is a PR exercise. I have already sent photos as requested, I have already have several emails with them in Dec so why say they would help now when they did not help then.
I booked 28th Dec my parcel, should be collected 29th, no courier no phone, no email. The same 30. I called, emailed and i heard, courier collecting today, nothing. If u want wast your money and your time just choose GLS, terrible service, company, customer service
Look, the reason GLS is cheap is because it's terrible. If you want your delivery cheap and don't mind your parcel sitting in a warehouse for a week on the outskirts of the city you live in then go for it. I do mind and wish I knew that was going to happen before I cheaped out on delivery.
I booked 28th Dec my parcel, should be collected 29th, no courier no phone, no email. The same 30. I called, emailed and i heard, courier collecting today, nothing. If u want wast your money and your time just choose GLS, terrible service, company, customer service
Look, the reason GLS is cheap is because it's terrible. If you want your delivery cheap and don't mind your parcel sitting in a warehouse for a week on the outskirts of the city you live in then go for it. I do mind and wish I knew that was going to happen before I cheaped out on delivery.
I booked 28th Dec my parcel, should be collected 29th, no courier no phone, no email. The same 30. I called, emailed and i heard, courier collecting today, nothing. If u want wast your money and your time just choose GLS, terrible service, company, customer service
Look, the reason GLS is cheap is because it's terrible. If you want your delivery cheap and don't mind your parcel sitting in a warehouse for a week on the outskirts of the city you live in then go for it. I do mind and wish I knew that was going to happen before I cheaped out on delivery.
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