Review Time
I received great service from your driver Jamie, im living in inch Co. Wexford I was due to receive a package from your company and due to my Eire code being incorrect on my package your driver made contact with me early in the morning to make sure I received my delivery he is a great credit to Gls in the south east il definitely be using Gls again
I've been robbed by GLS Ireland, the man didn't find me at the office, took my box, signed it and told the depo he called me to advise delivery and that is NOT TRUE. GLS is not doing anything in relation to that, it seems they do not care. Apologies are not enough! Terrible service, please do NOT use this service as they are not reliable! I saw in their Facebook page other people who had the same experience, with Covid they are allowed to put fake signatures on the receipt and they are getting away with it...Beware people, check companies who take photograph when deliver.
What does it actually cover, I have bought 2 used cars that had very different issues within the warranty period, neither of which were covered. Boot straps failed within 2 months of purchase (this isn't wear and tear, I assumed mechanical, but no not covered!). Waste of time.
From start to finish, I must say that the Basildon branch has been excellent from the moment I walked into a showroom just after lockdown 1. They helped me put together a design and gave me honest feedback throughout the process on what works, what doesn't. Whenever I needed further clarification, the manager (Tara) was always available via phone call or late notice appointments to discuss options and samples etc. Communication exchange was prompt, frequent and reassuring. The designer (Helene) was meticulous in her planning and measurements, and given there were lots of other important things to consider in the redesign of my bedroom (such as floor levels / en-suite entrances / walls etc), I must say the fitted product has completely transformed my bedroom. Got some great advice from the production manager (Kevin) too on options. On installation date, the fitter was prompt, very courteous and looked after my property laying dust sheets, taking off shoes at the door etc. They also took my old sliding wardrobe doors away. Also, along with the great service I had received from the start, the other thing that swayed my decision was their choice of sliding rail used at the bottom, which I believe they import from Germany. Compared to other manufacturers I had visited, the mechanism was SO quiet, you can barely hear the doors opening and closing. Since this was to be used in my bedroom - this totally made sense. In terms of the price, yes it was a little more than I had expected to pay but the service and quality of the product more than makes up for it. Thank you for a very pleasant experience Basildon branch.
Its Scam, Gov should probe these fraudsters, they will reject your claim citing ambiguous terms and conditions. My car's Airbag failed, and they rejected the claim. when I called them multiple people gave me different reason for rejecting it. No wonder they have lowest score on Trust Pilot. How they are even doing business with such a low trust of people ??
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