Review Time
I definitely got scammed — this site is a scam. You can even see on their Instagram that they use AI for their posts! I left comments on Instagram to warn other potential buyers and I’m filing a complaint so something can finally be done about them, especially since they’re in a European Union country! This scam has gone on long enough — when I see how many people have been scammed, it’s too much! Don’t hesitate to file a complaint or leave comments on their Instagram so people are warned!
I definitely got scammed — this site is a scam. You can even see on their Instagram that they use AI for their posts! I left comments on Instagram to warn other potential buyers and I’m filing a complaint so something can finally be done about them, especially since they’re in a European Union country! This scam has gone on long enough — when I see how many people have been scammed, it’s too much! Don’t hesitate to file a complaint or leave comments on their Instagram so people are warned!
I’ve bought various items directly in store from this shop (not ordered online), and my experience has been really positive. They’re a solid company with a large selection of beautiful pieces, and I’m genuinely very happy with what I’ve purchased.From my own experience buying items in Morocco before, I know how difficult and slow shipping can be, especially when exporting handmade goods. Because of that, I do think it’s important to allow time or simply not to pay until items are received.I just wanted to share a positive perspective, as it often feels like people only leave reviews when they’re disappointed. 🥰❤️🫶🏽✌️
Scam— they don’t send your order and ignore you. They flagged my review on here as defamatory, to get it deleted. Because that didn’t work, they apologized and said they wanted to solve the issue.They asked to send them a message through email or whatsapp but they never ever answer if you do. If you really wanted to, you could’ve refunded my order #19779 A YEAR AGO— easy. You should be ashamed, making money like this 👎🏻
I believe this company is a complete scam. I can’t even trust the positive reviews on here because most of us have never received our orders. I placed an expensive order in March 2024 and have not received anything. Any time I have contacted them there is some delay or issue. Then promises of next week, tomorrow etc. etc. I mean almost year and a half after order? I have been scammed and basically robbed of over €100. And they keep selling online. I am so disappointed as the products, supposed ethos, and story of the company really attracted me. I hope other people check here before (not) ordering.
Misleading Stock Claims, Long Delays, and No AccountabilityI placed an order in *mid-March* based on the clear claim on their website that the products were *in stock*. Since then, I’ve been left waiting with *zero proactive updates*.After reaching out to them, I was told that the items would arrive in their warehouse by *April 28th* and be shipped immediately after. That date passed without action. I contacted them again *yesterday*, and was told my order was *still being processed*.At that point, I gave the company *24 hours* to either provide me with a *full refund* or a *track & trace code* proving the order had finally shipped. They did *neither*.This is not only *incredibly frustrating* but also *completely unprofessional*. If your items are not in stock, don’t advertise them as such. Customers should not be forced to chase you for weeks on end for something they’ve already paid for.I will not be purchasing here again, and I strongly caution others to think twice.
l ordered and PAID two lamps almost half a year ago and have not received anything. l only got one answer in November saying that l will get them two weeks later but nothing happened. now the company is ghosting me! update October 25your „sorry“ is just blablabla. you are still ghisting me on exactly that whatsapp number and email in your answer - it is 2 years and l still have not seen my order and have not received my money back.
Scam site. I put a big order through, and a month later, haven’t received a thing, not even a tracking number. And no one will reply to emails or the website chat. The social media manager makes excuses and promises to get back to you about your order, but never does. Don’t waste your money or time.
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Arte Marruecos es una tienda en línea especializada en ofrecer auténticas piezas artesanales marroquíes, cuidadosamente seleccionadas y hechas a mano por artesanos locales.
Nuestro enfoque está en la calidad y la tradición, con una selección que incluye cojines de sabra, alfombras, lámparas y otros artículos decorativos únicos.
Cada pieza refleja la rica herencia cultural de Marruecos, combinando diseño tradicional con toques modernos.
En Arte Marruecos, nos enorgullecemos de traer la belleza y el encanto del arte marroquí directamente a tu hogar, garantizando productos originales y un toque exclusivo en cada detalle.See more
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