artifactsapparel.co.uk

3.6
3.6 Based on 101 reviews

Offering a unique collection of designer & streetwear brands at unbeatable prices. Stocking various brand names such as Stone Island, C.P Company, Stussy, Ralph Lauren + many more....

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Average Rating

3.6

/
5

101 Reviews

5 Star
61%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
34%

All Reviews

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Review Time

Kayla Price
Jacket order arrived in great time!

I ordered a jacket with standard delivery on 11/12, and it arrived by 17/12. It was a holiday gift from my partner, and I just opened it today. The item is authentic, and I'm thrilled with the jacket. Despite seeing some negative reviews, I have no complaints about the team at the company. Thank you, and happy holidays!

5
Date of experience: Dec 25, 2025
Antolol680
Jacket order arrived promptly!

I placed an order for a jacket with standard delivery on 11/12, and it arrived by 17/12. It was a holiday gift from my partner, and I just opened it today. The item is genuine, and I'm absolutely delighted with the jacket. Although I noticed some negative reviews, I have no issues with the team at the company. Thank you, and happy holidays!

5
Date of experience: Dec 25, 2025
Loulebe97
No updates on my order after a week

I ordered over a week ago and have received no updates about delivery. A tracking number is crucial since this is a gift. Please respond to customer emails when they seek information. We don’t delay payment, so please don’t delay in sending the item we paid for.

1
Date of experience: Dec 10, 2025
Kayla Adams
Unsatisfactory service experience

I ordered on the 27th of November, emailed four times, and received just one response on the 3rd saying to 'bear with' due to Black Friday. Now it feels like I'm being ignored. I have no tracking number or indication of who is delivering. They were quick to take my money, though.

1
Date of experience: Dec 08, 2025
Heidi Smith
No communication after purchase

I made an online purchase and was charged, but I haven't received any emails from the store, no order number, and most importantly, no updates at all. This shop has provided zero communication. I plan to reverse the transaction through my payment service. I expect better communication for those spending their hard-earned money here.

1
Date of experience: Dec 06, 2025
Jodi Hughes
No parcel after Black Friday order

I placed my order on Black Friday and have had no response since. I'll give them a chance if they send my order, but like others, I have received no communication since they took my payment.

1
Date of experience: Dec 06, 2025
Noelle Parker
Received item, but room for improvement

I received my item today after ordering on 30/11. The package was sent by a reliable delivery service, which I appreciated. It took 6 days, and I received the correct item and size, so I'm pleased with that aspect. However, the order confirmation email lacked an order number or item description, which would be standard with reputable companies. If you order, be sure to screenshot your details to keep track. The company seems to want to do well, but it needs to improve to build customer trust and reputation. I can confirm it's a legitimate company, and I'm a happy customer, but I hope they can resolve their issues and improve.

3
Date of experience: Dec 06, 2025
Dana S.
Avoid this company

I do not recommend this company. I placed an order, my money was taken, but I have yet to receive an order confirmation, and they are not responding to my emails.

1
Date of experience: Dec 03, 2025
AS13
Still waiting for my order since Black Friday

I ordered on Black Friday and still have no order or tracking information. I emailed and got a response stating it was lost by the delivery service, but I haven't received any email about it—I even checked my junk mail daily. I provided proof and requested tracking details for a new order they claimed was sent, but still no tracking email has come through. I understand this is an independent business, but their ongoing promotions while unable to meet demand seem flawed. I'm still waiting on tracking info 11 days after ordering. I want to resolve this without asking for a refund or reporting them for lack of communication and failure to deliver goods. I wouldn't recommend them at all.

1
Date of experience: Nov 28, 2025
Colin M.
Same experience as others

Like others, I ordered two weeks ago and have heard nothing, with no order number, making it difficult to follow up. I sent an email that went unanswered. They were quick to take my money, though. I advise against using their service.

1
Date of experience: Nov 26, 2025

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