Review Time
The best money we’ve ever spent! After 33years & living near lots of trees, our roofing was totally green & damaged in places. The Artisan team restored it to its former glory. All moss was removed, 4 cracked tiles replaced, repointing in places, all facials, soffits & gutterings cleaned! The final sealant they applied should guarantee it will look great for at least another 10+ years! The initial appointment with the surveyor went extremely well with a good deal being arranged - one that met our available budget! The team were punctual & worked efficiently for the best part of 3 days; dodging the rain! Jade in particular worked expertly across the roofs & well, she never stopped! 👍🏼👍🏼 Ollie, Emily & the other members of the team also impressed! We would recommend Artisan unreservedly!
I have a new roof!! Great communication from start to finish and professional and polite always. On day 1 - Thought I was keeping them sweet with chocolate hobnobs but preferred biscuits were choc digestives and bourbons! So stocked up! 🤣 always cleaned up at the end of the day and kept me informed of progress. Shout out to Bradley McKenzie and Kieran also Martin and Ryan. Thanks to Ollie and not forgetting Amy in the office. Great service and highly recommend Artisan
The explanation of what was being done was very clear from the start ,so we knew what would happen .when jade and Emily arrived ,we knew what to expect and they worked thoroughly throughout despite some periods of rainfall ,their attitude was pleasant and very friendly and they explained what had to be done at each stage. They were also very helpful and constructive would highly recommend artisan .
From our first contact with the initial Surveyor our experience with Artisan has been great. We were particularly impressed by their safeguarding policy which automatically removed any hard sell element from the process. Second survey confirmed our requirements and the deposit.Our two operatives arrived to do the work and to my surprise Emily and Jade walked up the drive. In the event, from lugging their compressor/pump out of the van to undertake to pressure washing, through to the clean up and completion, they did an excellent job. Fall pipes blocked or disconnected, protection for both the neighbour and our lawns and a great job on cleaning and coating our roof. It looks like new.Their cleaning of windows, frames, cills, gutters and soffits was meticulous. Plus Jade and Emily were not only good at their jobs but absolutely lovely to deal with.Telephone contact with Rob to check everything was progressing well. Finally, contact with the office Administrators was both pleasant and professional. The work has only just been completed so now just awaiting final paperwork and guarantee.I would happily recommend Artisan. However, you"ll have to check back in 10 years to confirm the longevity of the anti fungicide and ProPERLA coating.
Having previously replaced two of our three flat roofs earlier this year Artisans returned to complete the third .At the risk of repeating our previous review Artisan provided a professional service from the start with salesman followed by surveyor followed by the excellent team of Danny and Gary who again not only provided an excellent service as ordered but also repaired work previously carried out by other contractors who did not complete the task as required.Although a stressful time ( again )it was a pleasure having them on site.They were both respectful of my wife and I and our property and we enjoyed having them with us.Unfortunately the work revealed a weakness of our main pitched roof which we are to have replaced early in 2026.We also would like to extend our thanks to Ollie, one of the directors who came out to advise on that future work. All three were really nice guys and we miss having them around.
A very personal and professional relationship with their customers via visiting members of staff or by phone - a good company set up. Danny and Gary worked flat out to prepare the site ready for slabs to be laid on our new patio. (Such stamina 😁) We are very pleased with the end result. Danny frequently messaged to advise of arrival times when delayed by the weather etc. which we found very reassuring. We wouldn't hesitate to recommend this team for future work.
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Here at Artisan Coatings and Exteriors, we offer an unrivalled level of attention, service and competency when it comes to improving your home, we offer a wide range of services to fit almost every different type of house.
Roof Restorations,
Render,
Façade/Render Coatings,
Flat Roofs,
Drive Restorations,
Damp Protection.
We know how important your home is to you, which is why we take as much pride in your project as you do! Covering the midlands, please call our professional team to make an appointment with one of our surveyors!See more
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