Review Time
We were thinking of getting our driveway re-laid when we were cold called by Artisan who made an appointment for a sales call. The sales person arrived on time and gave us a quote for just repairing the worst areas and leveling the dips caused by the car tyres. This was done early in the year and in the dark. The quote was acceptable so we went ahead. When the guys came to do the work they pointed out that to repair the dips would actually mean lifting the whole drive anyway, which is what we suspected, and had budgeted for. After some negotiation we agreed on a new price to lift and relay the whole drive. It took the guys a full week but the finished job was well worth the extra cost.
Excellent service from olly and his mate(sorry I forgot his name)fabulous job repairing and painting the rendering on my house.would recommend them as they were very polite and hard working and didn't leave any mess.it looks lovely thanks once again x
Excellent job carried out by Aiden and his team. The work was carried out very professionally. Aiden was extremely polite. He worked really hard and turned up when he said he would. In addition to our property great respect was also shown for neighbouring properties. Aiden even took photos so we could see close up the work carried out on the roof even though we did not request this. I would highly recommend Artisan and definitely use this company again for any future work we need carrying out.
Very professional, clean working, and efficient. The team that arrived to complete the re rendering work on the house were extremely polite and simply got on with the job. The removal of the old render and replacement including insulation was complete in a just over a week and all traces they had been removed when they left. Would thoroughly recommend.
Artisan delivered the kind of service that you would think you could only dream of! First of all Artisan is worthy of praise for their level of communication. Rob kept in regular contact by phone keeping me updated about the expected commencement dates for the work, (I use the word 'dates' because the weather has been so abominable that delays were unavoidable). At the soonest opportunity the team: Aidan, Sam and Brad came and started the work. Aidan talked to me about the work that he, Sam and Brad were going to do each day one day at a time, he also spoke to me each evening after they had finished for the day about what would be happening the following day. They always arrived when expected.They were totally committed to their work and doing a top quality job. They worked extremely hard all day, every day. The job was done from start to finish in 7 days.My roof which has five extensions attached to the original one is a complex one and so there was a lot of work involved.The complete roof was power washed. They removed all the loose mortar and repointed everything requiring it, fixed all flashing that was not sealing joins effectively, fitted dry ridge tiles to all ridges and dry verge tiles to every edge of all roof sections. Where there were broken slates they replaced each one. When they identified a roof section where the tiles were quite literally crumbling they talked through the problem with me and explained what extra work/ remedial work was necessary. They showed me the physical evidence of this issue which gave me the absolute confidence that the problem was legitimate and the work was essential. Aidan worked swiftly to obtain the extra materials needed for the roof replacement. He promptly ordered all the extra materials required and had them supplied and delivered to my address within and in less than 24 hours so there was no time wasted waiting around for deliveries. That is truly impressive! The crumbling roof was replaced and treatments were applied to all roof sections. All the facias, soffits and gutters were cleaned. The finished job is just fantastic and it looks really good too. The work has been completed and is top quality, brilliant standard.Every day they cleaned up all around the areas they had worked in that day, waste was put in the skip immediately, the driveway was swept each evening after they had finished working around that area, they cleaned external doors and windows when they had become mucky from the work done that day, they also hose washed areas where general work related waste had scattered on the ground. Aidan, Sam and Brad paid attention to every detail of their work. Every day they cleaned and tidied up. They always had an awareness of the garden and other items around them being very careful of all this as they worked. Their thought, respect and consideration was faultless and impressive as was their standard of work. Their communication was excellent and they were always very polite and really friendly. A very happy and cheerful team, with lots of smiles! I can't thank the team enough for their superb professionalism, work, and customer care, Second to none. Aidan, Sam and Brad a Massive Big Thank You for everything you have done, you all worked SO so hard, you've been amazing! Rob a huge Thank You for maintaining regular contact to keep me informed about the work and all the changing start dates.I highly recommend Artisan Coatings. They are honest, trustworthy, very hard working, excellent customer care and service, every area of their operations, their customers are very important and matter hugely to them, and that shows in all the staff and all they do and say.
We had the annex of our Victorian property re-rendered by Artisan after the old render had started to fail. With the project now completed I am very happy to recommend Artisan for such a job. The finished job looks superb and was completed carefully and competently but I think what separates Artisan from the competition is the level of customer service they provide from start to finish.Anyone who has ever had work done on their property will recognise the phenomenon of being unable to get hold of the company rep after signing a contract but this was not the case with Artisan. Whether it was Alex or Rob or the office my calls were always answered promptly and politely. We made a few changes along the way with our project and Artisan were really good at accommodating these and giving their expert advice.Will use these guys again when we have a project that falls under their scope.
I was initially very wary having just lost all my deposit to a rival company that had gone bust, but my fears were groundless. Weather delayed the start, but eventually I got a date and waited for the promised 2 man team to turn up.The 2 man team turned out to be one man as someone had phoned in sick, so again I was concerned, but Aidan worked his socks off and completed the job well within the promised time. He did an excellent job of clearing all the resulting debris from around the house and the before and after pics show me that the work was worth doing.I recommend this firm.
I live in a very attractive cream rendered bungalow, but the roof was quite discoloured.I was a bit wary when Ollie knocked on my door extolling the virtues of Artisan. However, I was willing to get a quote and then wait to read more reviews of this newly founded company. The surveyor came round and it was not difficult to see that he was very genuine and straightforward. Anyway, I said that I’d wait and see if any other local properties had been treated by Artisan. My first impression when I saw a nearby house was that this property had simply had a new roof installed and it was only when I saw Artisan’s sign that I realised that their workmanship was as good as they claimed.So I agreed to have the work done and to explain the complexity of the job, my bungalow has 14 roofs and over 20 ridges! That was quite a challenge and it probably took longer than expected. I was careful to check that the ridges were properly regrouted where necessary and that both the gutters and fascias were cleaned. I also enjoyed watching the rain beading off the tiles.There was no mess left and now I have roofs that enhance the bungalow.Friendly contractors and one of the directors popped around on a few occasions to check on the progress, which I felt was a nice touch.Artisan are not cheap, but if you want quality workmanship, then it’s worth paying for.
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Here at Artisan Coatings and Exteriors, we offer an unrivalled level of attention, service and competency when it comes to improving your home, we offer a wide range of services to fit almost every different type of house.
Roof Restorations,
Render,
Façade/Render Coatings,
Flat Roofs,
Drive Restorations,
Damp Protection.
We know how important your home is to you, which is why we take as much pride in your project as you do! Covering the midlands, please call our professional team to make an appointment with one of our surveyors!See more
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