Review Time
I ordered a holiday gift for my daughter, two hoodies, on December 7! Now, it's just two days before the holiday, and my package hasn't even shipped. This service is extremely disappointing. I won't be ordering from them again.
The clothing quality is subpar, and the marketing tactics involve paying influencers to promote it on social media, but the actual items do not match the promotional images! I regret not being able to return my purchase. Be wary of the red flags! There's no U.S. contact number, only an email, and refunds take over two months to get a tracking number.
The clothing I received was of low quality! They promote their items heavily on social media, but the actual products are cheap and the images are deceptive. I wish I could return my order! Be wary of the warning signs! There's no U.S. phone number, just an email, and refunds take over two months to process before you even get a tracking number.
My experience with this company has been extremely frustrating. I ordered clothes for my daughter for Christmas, but the sizes were incorrect. They refuse to issue refunds, claiming they print to order, yet they allow exchanges for more prints, which makes no sense. Their email responses are quite rude, and customer service is virtually nonexistent. I deeply regret purchasing from them. I advise against using this site, as the quality of the items is also very poor and not worth the price.
The package was reportedly delivered by a courier, but I never received it. Tracking through the courier is impossible, and the company responded with a generic email stating it hadn't been dispatched. I wish I had seen these reviews beforehand! I would not recommend ordering from them.
I ordered a white hoodie with a specific print, but after waiting 1-2 months, I received a grey blend instead. The quality is reminiscent of low-cost brands. I've reached out to them twice, but they only ask for my order number and then stop responding. I've been patient, but if I have to contact them again without a reply, I'll make sure to warn others against this company!
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