Review Time
Hi there,
Thank you for checking in — I really appreciate it.
My experience with your customer service team was very positive. The communication was friendly, helpful, and solution-oriented, and I felt well taken care of throughout the process.
It’s always great when a team responds quickly and professionally, and this definitely strengthened my positive impression of your brand.
I’ll be happy to leave a review on Trustpilot as well — thanks for sharing the link.
Best regards,
Richard
I've been a huge fan of this brand and own many pieces, always satisfied. I have the 'Perfect Pullover' in various colors. Their claim of it being a 'pullover for eternity' fell short when mine developed a hole after 2.5 years. I reached out for help, expecting at least a repair offer, but the team stated it wasn't a manufacturing issue and that I was beyond the legal warranty. I expected more from them than just a reminder of the minimum legal standards.
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Chez Asphalte, on s’est fixé une mission : donner à tout le monde le pouvoir de mieux consommer.
Concrètement, on essaie de proposer un vestiaire de vêtements beaux, durables et accessibles. Et pour ça, notre principale arme est la précommande. C’est ça qui nous permet de couper tous les coûts qui ne concernent pas la qualité et de mettre tout le flouze dans ce qui compte pour nous : la qualité des tissus, des confections et du service.
Moins de vêtements, plus de qualité.See more
