Review Time
This service has its ups and downs. They offer personalized jerseys that resemble the originals. I ordered a jersey and it took about two and a half months to arrive (the delay was partly due to my attempt to change the size of one jersey). I had a frustrating experience with the support team, as they were slow to respond. Additionally, the website had several bugs, but ultimately everything turned out fine. I considered ordering again, but the site still has some issues that prevent me from viewing the jerseys properly. I decided to check reviews here and noticed that many customers either had awful experiences or felt scammed. I believe ordering from this service is quite risky, almost like a gamble. You might lose your money or get scammed, or you could receive a great jersey that costs $20 but would typically be priced at $100-120 in stores. So if you're thinking of making a purchase, proceed with caution.
The service is extremely disappointing. My package was not delivered, and when I contacted them, I was told to reach out to the postal service for a refund. This is the worst customer support I have encountered. I won't be ordering from this site again. Please be cautious, as you may not receive any assistance from customer service if issues arise.
At first was really impressed with the selection and ability to customize the soccer kits for my son. Unfortunately, that changed quickly once I finally received the order. The customizations which I paid for was not fulfilled. The site has a glitch, when it comes to entering into the Custom information and clicking Other. I had several issues trying to get the information entered for over two weeks - but was excited that it finally worked. In the About Us section on the website they talk about how they will do whatever to help the customer but honestly - I have gotten one word answers about my order when I ask about what can be done to ensure that the correction is made and no resolution. On top of that my credit card was completely compromised for over $20,000 in charges on it after using it at their store - how do I know it was from their site ? Because it was a new credit card that I just activated - there has been radio silence on that topic from them. On a Good Note - The other items that I did receive were all good quality (they all have Nike and Adidas official tag on them) but I thought that the numbers would be sublimated and not just heat pressed - the washing instruction actually say not to wash the item (but only after you complete the order). So definitely worried about how the numbers will survive. Hoping that the company will do the
Don’t buy from this company. I saw the positive reviews and thought it might be some misunderstanding for those customers that gave negative reviews but they weren’t wrong. If you buy from this website, your account will get hacked like mine did. Stay away. It’s better to pay triple the price for authentic ones than do this. Or go to eBay
So, I was also a little nervy about ordering with this company. But I'm happy to say that my experience was seemless and the quality of the products delivered was brilliant. It's true that customer service is not really present, and I can imagine returning items would be a pain. PayPal just to secure things up would be better. But overall i'm happy with the products I receive.
The worst scam I’ve ever experienced. These criminals stole my money and vanished. I ordered a jersey in FEBRUARY — it’s now almost AUGUST — and I have received absolutely NOTHING. No shipping, no tracking, no response. Just silence.Their “customer service” is a sick joke. They ghost you completely. I’ve emailed, messaged, begged — not a single reply. This isn’t just bad service. This is straight-up theft.This site should be shut down and banned from the internet. They are liars, thieves, and cowards hiding behind a fake storefront. If you’re thinking about buying from them, do yourself a favor and BURN your money instead — at least you’ll know where it went.Trash company. Fraud website. Run.
I responded to the slick video ads and what looked like a professional website. The 15% discount on first orders. Many of the images showed very good quality jerseys. That is where the illusion ends. As soon as you hit the pay button, you are in the dark. There is no email confirmation, and any tracking is buried in their website, hard to find. My two items showed up, neither one as advertised. One jersey had two different colors of green; the sleeves and body did not match. The windbreaker description said "Embroidered shield" and it was an iron-on. I asked how to return because of their 30-day return policy. I was asked to provide them with the same information 3 times. They sent a screen shot of a different company's return policy, saying they did not accept returns because international shipping is expensive. I repeatedly asked them to honor their policy and they would send another irrelevant information request. They never acknowledged the 30-day return policy clearly listed on their site. Their last email said "we cannot do anything about 'custom made' clothing, you can resell." It too three weeks for the shipment to arrive (reasonable) followed by two weeks of stringing me along. The lesson here is to order from so called "Trusted" Jersey at your own risk. Once you pay you are at their mercy and you have no recourse.
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