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First off, I don't write these reviews lightly. I picked this company based off saying they served my area. seemed like a pretty reputable company from online advertisement. Nice trucks, tools, priced starting at $99. Well, what I got was to foreign guys.. in a unmarked minivan, who came in.. seemed very nice but couldn't talk English very well. They checked out main unit in attic, stated I had mold..showed me a pic.. seemed legit. They said now the price was more and I also needed a special UV light to help control mold.. priced at $1000.. then the price jumped up for amount of vents. Total wound up being $2600. Wife started researching a little and pricing seemed like it could be real.. So I gave the go ahead.Then they started coming in with equipment which was a tool bag with a dewalt drill, about a 12ft winding/flex hose with brush on the end. This was not a suction hose.. just to make brush stir and break up dust in vents and tubing. The vacuum was a cheap Ridgid vac from home depot with about a 10ft hose. they went through.. removed vents, made a total mess.. and didn't clean up anything. At this point, I was like..I just want to get them out and write off my stupidity for letting them do the work. At the end, they were asking if I could pay in cash or they had to add 4% for credit card transaction. WTF man. Please DO NOT GO WITH THIS COMPANY!! I wish I could add pics of the stuff they used and mess they left. Total was 2700 something with 4% increase from CC trans
The price online for dryer duct cleaning is $79. When the technician arrived, it became $200. The price for air duct cleaning went up to almost $1,000. The technician didn't work for Attiair, he was an independent contractor who worked for a bunch of other companies as well. So not trust their pricing or quotes of"professional staff".
Attiair did not inform us when we made the appointment for a FREE estimate that the technician would be a subcontractor. In addition the price that was quoted over the phone was for basic dryer vent cleaning and as soon as the technician walked in he said we would need deep dryer vent cleaning BEFORE even looking at dryer vent, which of course greatly increased the price.: in addition-Technician was late arriving;-Technician could not explain the difference between basic & deep dryer vent cleaning- Technician made a mess & allowed lint. dust etc.to fall in yard/garden outside & did not clean it upTechnician refused to accept checksTechnician used scare techniques citing possible fire hazard & moldTechnician charged several hundred dollars for just a few minutes work.Technician did not seem to care that we were not satisfied although their website states "satisfaction guaranteed".I WOULD NOT RECOMMEND THIS COMPANY. We called company and asked to speak with a supervisor &still have not received a call back!
I made an appointment with a girl over the phone. I called again to cancel it. The message said to leave a message over the phone.about cancels. So I texted and left a message about the cancel. So some Attiair criminal went to my home anyway on the date of the cancelled apt. HE LET HIMSELF IN MY HOME. He told my son I had given him permission to do so over the phone. I never did I was at work and that is why I cancelled. He then told me that the barely $100.00 job was $500.00. as soon as I got off work I told Attiair and that person the next time they ever come to my property I will call the PD and report trespassing. Don't call Attiair unless you have a gun turitt surrounding your property.
Ordered dryer vent service online on their website. No confirmation email was sent and the person they sent came and charged so much more than their advertised pricing for a 20 minutes job. Their site stated $79 while the technician came asking for $450, because he would have to climb up to my storage roof to access the vent opening I clearly requested someone to come with a ladder). He settled for $250 and completed the vacuum in 10 minutes while my dryer was running. Did not climb into my attic to make sure he got all the lint out from the hoses and gave a carpet cleaning receipt. I never requested for carpet cleaning which shows this was not well organized company. Regretted using this company.
Mike, one of the supervisors is rude, ill-mannered and refused to take a look when I called to complain. The tech came out, did a 10 minute max job, asked me to zelle him $175, on my dryer vent and nothing changed. They are thieves and also not professional. DO NOT WASTE YOUR MONEY!! I should have checked the reviews before I got them. I even replaced my old dryer with a new LG and it still isn't working. They are thieves and will not do it right.
If I can give zero stars I would person did not even inspect my home duct system to see if I have any holes charged me did a crappy job call the supervisor didn’t help me with really much. Send the same person infected house with an attitude at this point one of this person out of the house.
The man was suppose to be here between 1-3pm I called at 3:48pm and the guy, Roi called be back saying he was on the way but maybe I should reschedule because the rain and him going on the roof. I told him he did not need to go on the roof because my vent was on the side of the house and that he should of called me to let me know he would be late. He said there was no reason for me to be rude and it was raining and there was traffic. I told him that he got his wish and I canceled the appointment and called the office to let them know.
Appt scheduled for 7/3/25 arrived at my home 12:30pm. Worker said vents needed advanced cleaning for $300.00 more not standard cleaning price of $150.00. When I declined to have this service done they packed up the equipment and left. they spent a total of 20 minutes in my home. My home is 2100 square ft. I paid them $150.00!
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