Review Time
This is NOT an official Autel distributor. I purchased an Autel MK808 for £400 it had NO functionality only menus and static information (eg oil reset) that already exists on the internet. I could not get a return process or refund, when I contacted Autel they emailed that autelstore.co.uk is not a distributor and the product was a fake clone. Could not recognise/decode any vehicle in my workshop. Evidence has been posted on youtube.
AVOID!Co.uk website, UK warehouse but returns, including faulty items, are to China at your expense plus they will deduct both customs fees and a restocking fee (amount unknown) from your refund. Take all product descriptions with a large pinch of salt as it's almost guaranteed that functions and features will be missing or it won't work on your car. You will of course be blamed for any issues! The returns policy made no mention of returns to China only, until I complained, and it has now been changed, which is no help to me as I ordered before this revision.Customer service is appalling and any legitimate request to return an item dispatched from the UK warehouse is met with the same drivel about them not being able to guarantee the item will arrive at the UK warehouse, and yet they are happy to use the UK postal service to dispatch the faulty junk they sell.You have been warned!
AVOID!Co.uk website, UK warehouse but returns, including faulty items, are to China at your expense plus they will deduct both customs fees and a restocking fee (amount unknown) from your refund. Take all product descriptions with a large pinch of salt as it's almost guaranteed that functions and features will be missing or it won't work on your car. You will of course be blamed for any issues! The returns policy made no mention of returns to China only, until I complained, and it has now been changed, which is no help to me as I ordered before this revision.Customer service is appalling and any legitimate request to return an item dispatched from the UK warehouse is met with the same drivel about them not being able to guarantee the item will arrive at the UK warehouse, and yet they are happy to use the UK postal service to dispatch the faulty junk they sell.You have been warned!
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AutelStore.co.uk provides you original Autel Tools with online update including comprehensive diagnostic systems MaxiSys series (such as Autel Ultra, Maxisys Elite II PRO, MS906 PRO, MS908S PRO II, Ultra EV) and MaxiCom series (Such as Autel Ultra Lite, Autel MK908 PRO II, MK908 II, MK808s/ MK808Z, MK808Z-BT/ MK808BT PRO, MK808Z-TS/MK808S-TS, etc), as well as Autel IMMO Tools (Such as Autel IM508S, IM608 II, IM608 Pro II, XP400 Pro, etc). Also the new Autel 900 Series tablet (Such as Autel MK900, Autel MK900-BT/MK900BT, Autel MK900TS,Autel MP900/ MP900E, Autel MP900BT/ MP900-BT, Autel MP900TS,etc). AutelStore also provides innovative solutions for other specialized vehicle diagnosis, such as the TPMS ToolsSee more
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