autoaidbreakdown.co.uk

4.1
4.1 Based on 201 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

201 Reviews

5 Star
71%
4 Star
5%
3 Star
5%
2 Star
2%
1 Star
16%

Filtered Reviews

Filter Reviews

Review Time

Rita
Payment declined but no reason given.

Told that my payment was declined but no reason given or information on which card was supposed to have declined it. I then followed the instructions given in this email and the payment went through with no problem at all as it should have done when AutoAid attempted to do it.

2
Date of experience: Aug 27, 2025
Mark
Awful app and a surprise excess charge

Been with Autoaid many years and up until now would always have rated them 5 stars and recommended them to others. But having had to use them this Bank Holiday weekend all that has changed. When I called the breakdown number I got directed to use their app or website, instead of being able to talk to a real human being. Using the app took far longer than any phone call would have been, as it was a total faff. I'm sure there are people out there that love an app for everything, but some of us don't!And this morning I've just been called and told I have to pay an additional £25 as my car is over 10 years old. All my cars have always been over 10 years old, and never before have I been charged extra. And what relevance is the age of a car when the cause of the breakdown are 2 flat tyres? Auto renew has been cancelled and I'll be taking my business elsewhere.

1
Date of experience: Aug 25, 2025
Sir Cumference
Couldn't be better!

5
Date of experience: Aug 25, 2025
Lizzie D
Easy to re new policy and a very…

Easy to re new policy and a very competitive price.

5
Date of experience: Aug 23, 2025
Scrapman
No Reward for Loyalty

Every year AutoAid offer to renew my policy at significantly higher cost than I can take out a new one with them. This year £96.04 vs. £79.18 for exactly the same cover. So every year I have to tell them not to renew my policy and then take out a new one.

3
Date of experience: Aug 22, 2025
Mark Gilderdale
Always been a good service and a good…

Always been a good service and a good price. Can't ask for more.

5
Date of experience: Aug 22, 2025
Ms KATH Christensen
Libbie was charming and the whole…

Libbie was charming and the whole experience a delight and v easy

5
Date of experience: Aug 22, 2025
ALAN STOBBS
Simple application form and payment easy peasy…

Simple application form and payment process

5
Date of experience: Aug 21, 2025
Mrs Patel
Good!It was a smooth renewal process.

5
Date of experience: Aug 20, 2025
Rodney and Jean Blaine Blaine
Very efficient and helpful

Very efficient and helpful service

5
Date of experience: Aug 20, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More