Name: autodoc.nl
Telephone: 000000000
Rating: 4.0

Jack Spin Guest

Like always, autodoc is top company, injust ordered batteries for my car and everything came nice pa

Like always, autodoc is top company, injust ordered batteries for my car and everything came nice packed and safe in the same time, conversation with customer service was like always a pleasure . 👍👍👍👍👍

Date of experience: Feb 24, 2026

Ed Manley Guest

1 month ago

Parts never arrived. Customer support were very unhelpful. EVENTUALLY they provided a refund. But cu

Parts never arrived. Customer support were very unhelpful. EVENTUALLY they provided a refund. But customer support agents Gabriel and David had conflicting stories over procedure and liability.

Date of experience: Jan 27, 2026

Hazel Guest

1 month ago

Challenging return process

I ordered a set of windshield wipers and entered the vehicle information, which led me to the correct brand, type, and model year, along with many options. Unfortunately, the set I selected did not fit. Upon looking into the return process, I found that while the company is based in Berlin, the return address is in Poland, which makes returning the items far more expensive. Additionally, their policy states that if the package has been opened, the refund amount will be reduced. To check the fit of the wipers, the package must be opened. In summary, returning items to this company is quite challenging. After reading other experiences, I chose not to return the product and will not consider this company as a supplier. Please be aware that this company operates multiple websites under different names that are essentially the same!

Date of experience: Jan 23, 2026

Brian Lewis Guest

1 month ago

Wipers don't fit properly

I purchased a set of windshield wipers and entered the vehicle details, which indicated the correct brand, type, and model year, along with a variety of options. Unfortunately, the selected set did not fit. When I investigated the return process, I discovered that while the company is located in Berlin, the return address is in Poland, which significantly increases the return shipping cost. Moreover, their policy indicates that refunds will be reduced if the package has been opened. Since I need to open the package to check the fit, this makes returns quite problematic. After reading other reviews, I opted not to return the items and will exclude this company from my list of suppliers. Please note that this company operates several websites under different names that appear to be identical.

Date of experience: Jan 23, 2026

Abner Lewis Guest

1 month ago

Parts ordered successfully

I needed to order parts, and they were packaged very well—perhaps even too much! However, safety is a priority!

Date of experience: Jan 20, 2026

maxdezum86 Guest

1 month ago

Excellent specialists

Outstanding specialists! The support staff is excellent, and I extend my gratitude to the representative! I have already recommended this service to friends and colleagues, many of whom have started using it!

Date of experience: Jan 16, 2026

Richie Hughes Guest

1 month ago

Easy return process

I mistakenly ordered the wrong spark plugs but received a refund quickly after sending them back without any issues, and it was processed within a week.