Review Time
autoeurope has no control over the rental companies they use - take care also about their quality which is low without responsibility for what they promise in their vouchers. I paid for an insurance including Theft Protection (autoeurope). In the contract presented at car pick up (FELIRENT) this insurance was removed and not included. If I did not signed their contract version, they did not give me the car. I called autoeurope and they did not respond else than that the problem was mine if I signed the contract without theft protection. Avoid this rental car company, they are unreliable and dishonest.
autoeurope has no control over the rental companies they use - take care also about their quality which is low without responsibility for what they promise in their vouchers. I paid for an insurance including Theft Protection (autoeurope). In the contract presented at car pick up (FELIRENT) this insurance was removed and not included. If I did not signed their contract version, they did not give me the car. I called autoeurope and they did not respond else than that the problem was mine if I signed the contract without theft protection. Avoid this rental car company, they are unreliable and dishonest.
Auto Europe takes your money, but no responsibilityI prepaid a rental car through Auto Europe for pickup at Palermo Airport on July 17, 2025 at 23:00.I arrived on time with my driver’s license and documents, but had forgotten the credit card used for booking. I offered to pay with another card, cover extra charges, or add a second driver – but the local provider (Sicily by Car) refused to help and canceled the booking on the spot.Despite this, Auto Europe refused to refund me, claiming I didn’t cancel in time – even though I didn’t cancel at all. I was there, I tried to solve the issue, and I received no service whatsoever.Sicily by Car told me Auto Europe is the one that took the payment and is responsible for the refund. Still, Auto Europe hid behind inflexible terms and offered no support, no refund, no credit – nothing.I had to take a €120 taxi in the middle of the night – all because Auto Europe refuses to support its customers when something goes wrong.Avoid Auto Europe. If anything goes slightly off plan, you're on your own.
I used Autoeurope for years and never had issues: last time we rented a car in Portugal and we needed to contact them to change the driver name only but no one was available and we had to pay 250 euros! The worst was their standard reply arrived 2 days later not caring at all about our concern and our money: this is how they treat loyal customers? Never again!
Big Warning for this broker! I booked a car already in March 2024, for a vacation in October 2024. My flight in October got delayed and the plane was up in the air circling for hours and when I finally landed two hours too late at the wrong airport I called both Autoeurope and the rental service Sixt. No answers! I had to get a bus to get to the right airport and when I finally arrived the car was already gone at Sixt and neither Autoeruope nor Sixt wants to refund me. I have paid 500 Eur without getting my car! I have been calling ten times to Autoeurope and get a horrible response back from them everytime. Will never book through Autoeurope again, in shock over the bad customer service.
We missed the pickup with 30 minutes on Podgorica airport Montenegro, no chance to call from the airplane to correct the arrival time, and the service person was 100% non cooperative, just saying ”thats the rules” with an attitude = bad customer service. Offering a car instead 3 times as expensive. We paid a third of the amount at the competitor nextby and had a really good experience with them instead.
Claim your business profile now and gain access to all features and respond to customer reviews.
auto100.co.uk
proridecoachhire.com
evchargingireland.ie
farmingparts.com
slingmods.com
acura.com
diamondcarmats.com
camperuk.co.uk
rapidtraining.co.uk
cheaptransferbenidorm.com