autoglassnow.com

I just scheduled a small chip repair. They said they would be here between 8 and 5. They called/text

I just scheduled a small chip repair. They said they would be here between 8 and 5. They called/texted at 5:03 and said because I didn’t answer they were cancelling. I called right back and they said it’s been raining all day - unless I had a covered garage they wouldn’t have done it anyway. They confirmed it rained all day but never called to reschedule. Don’t bother scheduling with this place - not worth the aggravation

Date of experience: Mar 03, 2026

I just scheduled a small chip repair

I just scheduled a small chip repair. They said they would be here between 8 and 5. They called/texted at 5:03 and said because I didn’t answer they were cancelling. I called right back and they said it’s been raining all day - unless I had a covered garage they wouldn’t have done it anyway. They confirmed it rained all day but never called to reschedule. Don’t bother scheduling with this place - not worth the aggravation

Date of experience: Mar 03, 2026

I don't recommend Auto Glass Now they…

I don't recommend Auto Glass Now they are not professional, they call me to said at 12 pm will get to my house to change the windshield but the guy went at 1 pm he left very dirty with grass and scratched buy driver side, bad appearance moldi, when I went to the shop to made a complain the manager denied to be responsible for the scratched and the first time she said the guy don't fix the glass to getting in at my car but after 3 minutes said how I think how they can fix the glass, then she changed what she said, I am very disappointed and frustrated about Auto Glass Now they don't did a professional work.

Date of experience: Feb 02, 2026

Lindsey and Jessica are so rude

Lindsey and Jessica are so rude and nasty. No customer service skills. Talking hostile because I asked, "If they call the customer once do they not reach back out.. she stayed one call and the tech moves on. She stated we don't wait. I asked why are you talking to me like this she said because I match attitudes. She said find someone else to fix your windshield and hung up.

Date of experience: Jan 27, 2026

This company does not do quality work

This company does not do quality work. Had work done in Dec 2025 and took it back in Jan 2026. They had moved an whole hour away. Never told us they were moving. Called corporate and they were no help at all. Went to safeflight got the scoop and what need to be done. I do not recommend this company at all.

Date of experience: Jan 11, 2026

Don't waste your time on asking for a price.

I have been getting quotes from each business because I'm on a budget and I received a quote that it would cost me 251 that's including tax and mobile fees. I made an appointment for tomorrow they call me back and tell me it's going to be 400 and something dollars. I'll take my business elsewhere where they're not lying to me from the get-go. What is the purpose of giving me a total if you're going to change it especially by $149 give me a break no thank you plus I read the reviews from other people and they just don't do quality work and their support is garbage and they don't back their work with a guarantee so yeah you want to lie to me from the get-go how can I trust that you're going to do a good job on my car good luck with that

Date of experience: Jan 05, 2026

It looked like they did a good job....but no warrantee

It looked like they did a good job replacing my windshield however the glass developed a crack a few months later. Since they claim it was cause by a rock chip, this is not covered by warranty. I am disappointed because it is not clear to me that it was a rock chip (if so it is the smallest rock chip I have ever seen) and because I previously got my windshield replaced by safelite and when I got a crack caused by an actual rock chip, they replaced the windshield for free with no fuss

Date of experience: Dec 29, 2025

Some locations do not care

They were polite, however poor workmanship. They left the area messy and full of glass fragments. Fortunately I did not have to pick up children or any other living creatures. Upon me leaving, the area was full of glass fragments, along with the gentleman saying “ you may want to get your detailed. In my years of having glass replaced everyone cleaned up the area of repair of not leaving it cleaner. I will not be returning to this location. The only reason I came is because they were listed through insurance the work is supposed to be lifetime warranty. The associate said only a year warranty, I will be reaching out to my insurance. I should not have to clean up after any professional work with my on vacuum cleaner. I had to make an appointment with another location to make sure the work was done properly I will update. STAY AWAY FROM THIS LOCATION READ THE NEGATIVE REVIEWS!!!

Date of experience: Dec 19, 2025

I can’t say enough about the staff at…

I can’t say enough about the staff at Auto Glass Now on Orange Blossom Trail. Yadi and DJ were exemplary in their service. Not only did they fix my issue (a hanging mirror), they were exceptionally kind. I am so grateful.

Date of experience: Nov 13, 2025

Don’t trust them

Date of experience: Nov 12, 2025