avalonfuneralplans.com

5
5 Based on 200 reviews

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200 Reviews

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Customer
Excellent service and peace of mind

I recently met with Jay Patel from Avalon Funeral Plans, and I couldn’t be happier with the service I received. From the very first time I contacted Avalon, they have always replied swiftly and professionally, which already gave me confidence in their service.Jay clearly explained how Avalon funeral plans work and helped me choose the plan that best fits my needs and wishes. He answered all my questions with patience and professionalism, and he managed all of the arrangements seamlessly.Knowing that everything is now organised gives me real peace of mind. My family won’t have to face difficult decisions when the time comes, and I won’t be paying for years and years like I would with a typical Spanish death insurance policy.I definitely recommend Avalon. With over 30 years of experience and their policy of keeping your money securely protected, I don't have to worry about my investment not being safe and that the company won’t simply disappear. Highly reassuring and truly excellent service.

5
Date of experience: Nov 04, 2025
Lisajane Sollett
Kind and knowledgeable

Mike Thornton was exceptionally helpful and well-organised. Everything was explained clearly and he gave us plenty of time to talk through options. We are confident that we have made the right choice and it gives us enormous peace of mind that Avalon will be there when we need them. Being covered in the UK and Spain is a huge bonus with Avalon as still have family ties in the UK even though we are Spanish residents. Thanks Mike!

5
Date of experience: Nov 04, 2025
Frances
Funeral plan

Very helpful and polite. Sarah took time to explain everything in detail to me.

5
Date of experience: Nov 04, 2025
Diane
Ashley Williams was very informative…

Ashley Williams was very informative and easy to talk to. All questions were answered with great explanations.

5
Date of experience: Nov 04, 2025
Bill Foxcroft
Direct to Crem Funeral plan

My wife and I had Jay round to our house here in Spain. We had two visits, the first visit was information gathering. Jay was absolutely great his manner and depth of knowledge second to none, I will also add he was not pushy at all so the decisions made were ours. We would recommend Avalon to anyone, we have had a great experience.

5
Date of experience: Nov 03, 2025
D. Prandle
We already had a Funeral Plan with…

We already had a Funeral Plan with Avalon. However we moved to Greece & they unfortunately do not cover this area. When we moved back to Spain we contacted Avalon. Their approach to us was extremely professional from start to finish. Jay Patel visited us yesterday & his presentation was most professional & we felt at ease in his company. I would not hesitate in recommending Avalon.

5
Date of experience: Oct 31, 2025
David Prandle
We previously had funeral plans with…

We previously had funeral plans with Avalon before moving to Greece in 2021. As they do not cover that country we applied for a refund (less administrative costs) and were impressed by the friendly yet professional manner in which this request was dealt with.On our return to Spain we contacted Avalon to arrange new plans and, yesterday, their representative, Jay Patel, called to see us.Jay was friendly and we felt relaxed and not under any pressure while listening to his presentation. He answered all our questions and we chose the appropriate plan from the options he had outlined.From the initial emails and telephone calls to Jay’s visit the entire team should be congratulated on their approach to clients both current and prospective.

5
Date of experience: Oct 31, 2025
David Mcdougall
Good service

Very , very professional from Gavin Paskin the representative from Avalon . Covered everything . Thank you .

5
Date of experience: Oct 30, 2025
Customer
Lawrence was very friendly and helpful…

Lawrence was very friendly and helpful to me during my telephone conversation this morning. He answered all of my questions and was very professional. Thank you

5
Date of experience: Oct 30, 2025
Martin Shaw
I can highly recommend Avalon Funeral…

I can highly recommend Avalon Funeral Plans to anyone wishing to make proper provision for a difficult time in their family’s life. All their paperwork is very informative and a representative will visit your home to carefully go through every step of every option available to you. We felt very comfortable during the entire process. Your money is protected and you can also pay on interest free payments. Special recognition to their Costa Blanca representative Ashley who was both professional and charming

5
Date of experience: Oct 29, 2025

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