Review Time
The return process is overly complicated and requires paying for returns to Italy, making it unlikely that any refund will exceed the shipping cost. I had a refund request for $119, but the shipping fee was more than double that, so I ended up donating the sweater. While the quality is decent, I won't be shopping here again.
The return process is anything but hassle-free; it is very complicated, and returning items to Italy incurs a cost, making it unlikely any refund will exceed the shipping fee. I had a refund request of $119, but the shipping cost was more than double that, so I donated the sweater. The quality is good, but I won't shop here again.
Delivery took a long time for a cardigan that was advertised as cashmere. It is not cashmere, and the L size fits like an XS—completely unwearable. The return policy for a consumer from the USA dealing with a EU company is quite discouraging. Customer service was lacking.
I wish I had seen the other reviews before making a purchase. The sizes run very small, and I recently learned I have to return it at my expense to Italy. While the website and product details are appealing, beware of the poor customer service and return process. I've definitely learned my lesson.
The corduroy jacket I ordered for my husband was too small (he usually wears a medium), and the quality was disappointing (better options are available elsewhere). The only return option requires sending the item to Italy, costing around $50. I personally would not shop here again.
The initial experience was pleasant, and the support team was helpful with sizing questions. However, two weeks have passed with no updates on my order, and despite emailing the support team twice, I received no response. The support phone line is always busy, which is very frustrating. I needed the items for Christmas, and now I'm unsure if they have shipped or when they will arrive. Most frustratingly, my coat arrived a month later, and I was really disappointed. The construction was poor, and the fabric was of terrible quality—it was advertised as cashmere but is actually pure polyester! An absolute waste of money.
Claim your business profile now and gain access to all features and respond to customer reviews.
odinlake.com
wearesapphire.co.uk
wizardofbarge.com
completesolar.com
kr.solar
lendvia.com
taofortune.com
haglofs.com
heratweb.uk
yourhousinggroup.co.uk