Name: odinlake.com
Telephone: +12132226167
Rating: 4.7

Ethany Rodriguez Guest

Change your marketing to clearly state a shipping return fee

It would have been nice to know clearly from the start on the first page that I would have to pay a shipping return fee even though you say I can return it within 30 days. A chair that I buy online only to not like it but it’s $300 dollars and a return shipping fee?!? Absolutely ridiculous. I that should be included in the 30 day return ads. 30 day return with a shipping return fee!!!!!! And to start off my making it seem that I’m stupid and don’t know how to work the chair? Yeah like that’s going to fix the length of the chair with my long legs. Absolutely worst customer service never buying or recommending anything. Change your ads to make it clear what you offer is a scam. As a buyer it’s not my job to advertise your product accurately and to see 30 day return as well you can return it just at a cost.

Date of experience: Oct 15, 2025

Cheyenne Wy Guest

4 months ago

Repeat customer

3rd item from Oden, very pleased. As expected wonderful customer service.

Date of experience: Oct 14, 2025

Customer Guest

5 months ago

I purchased the OdinLake O2 for my…

I purchased the OdinLake O2 for my girlfriend and she loves it so much! The chair features a leg rest where she can rest her feet either crisscross or curled up. Then, add in the extra tilt that it has— it’s awesome. Service was fast and easy as well.

Date of experience: Oct 01, 2025

Jan Guest

5 months ago

Exceeded every expectation

Chair was delivered on timeExcellent packagingEasy to follow instructionsall pieces were accounted forLoved that extra screws were includedeasy to assembleChair is awesome.

Date of experience: Sep 30, 2025

William R Johnson Guest

5 months ago

Great price as well

Arrived fast easy to assemble and works wonderful. Thanks

Date of experience: Sep 29, 2025

Emcr Guest

5 months ago

Don't Buy If You're In a Hurry

They haven't given me any tracking or shipping info. A month later, I'm completely in the dark about my order. All they told me is it's 'on a ship,' and I seriously doubt I'll ever get it.

Date of experience: Sep 17, 2025

Christopher Guest

5 months ago

Wonderful chair!

Date of experience: Sep 14, 2025

SG Guest

5 months ago

High quality, comfortable, long-lasting office chairs

I am a previous OdinLake customer. The office chairs I ordered were packed securely and with care. The chairs are very comfortable, look beautiful, are constructed of high quality materials, and feel like they will last a long time. We now have 3 office chairs from OdinLake and we are repeat customers. We highly recommend the chairs for their comfort and longevity.

Date of experience: Sep 11, 2025

Jerry Aquino Guest

5 months ago

Frustrating

Love the chair but my order took more than a month. Their 213 area code Google phone was useless even after leaving multiple messages. I finally got a response after sending emails .. it was frustrating.