babyplanetonline.co.uk

4.1
4.1 Based on 490 reviews

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Average Rating

4.1

/
5

490 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

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Review Time

Audra Taylor
AVOID!

AVOID!! purchased my pushchair in May and paid over £1800This has still not been delivered and a loan pushchair of lower quality was supplied. When we approached for discount as our child is now 2 months old and we have still not received it, we were told no as they have apparently done more than they need to by supplying a loan pushchair of lower standard. Despite us missing out of 2 months use of ours that we have paid so much for.The pushchair has still not arrived, trading standards will be informed. If you see these cowboys at baby shows, ignore the nice front they give you and avoid like the plague!

1
Date of experience: Nov 26, 2024
Dom S.
Fantastic experience at the Leicester…

Fantastic experience at the Leicester store from Donna! Couldn’t have made it easier and serves with a smile on her face. Great experience

5
Date of experience: Nov 24, 2024
Mavis
Was served by Aysha

Great customer service, was shown how to put up and take down many pushchairs, very helpful and was at hand if we had any questions, thank you!

5
Date of experience: Nov 23, 2024
Jemma
Excellent attention to detail

Excellent attention to detail. Made to feel that no question was too silly and I would highly recommend to anyone who needs help with a pram.

5
Date of experience: Nov 23, 2024
Selma Rogers
We attended the Leicester store and the…

We attended the Leicester store and the service we received was simply brilliant. Mo was especially helpful, breaking down the different brands, the pros and cons and what would be best for our situation. Couldn’t recommend enough. You have to come here! It will clear the confusion and make everything simpler.

5
Date of experience: Nov 23, 2024
Bertha H.
Leicester: Helpful and Friendly Service - First Time Experience A+

My wife and I are first-time shoppers for baby requirements and couldn’t have asked for a more perfect balance of friendly assistance and time to consider our options. Mia was very helpful, knowledgeable, and made our first purchase incredibly easy. No need to go anywhere else!

5
Date of experience: Nov 23, 2024
Conor
Really well looked after whilst in the…

Really well looked after whilst in the store today. The experience was very informative and Sarah had all the information we required to make the correct decision for our baby. Thank you.

5
Date of experience: Nov 21, 2024
Bertram Harris
Very helpful service in the Leicester…

Very helpful service in the Leicester branch from Sarah, very informative and friendly.

5
Date of experience: Nov 21, 2024
Emily Morgan
Donna is great

Donna is great. She has give us clear answers and explanations for all product . We are happy to visit a Leicester shop.

5
Date of experience: Nov 21, 2024
Mehitable Wilson
Good customer service.

Good customer service.Great price. Will do it again Derby Store.

4
Date of experience: Nov 19, 2024

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