balmahome.com

2.3
2.3 Based on 170 reviews

...

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Average Rating

2.3

/
5

170 Reviews

5 Star
27%
4 Star
5%
3 Star
1%
2 Star
2%
1 Star
65%

All Reviews

Filter Reviews

Review Time

Davy W.
A highly untrustworthy seller.

This seller is utterly dishonest. They accepted my payment for a lawn trimmer but failed to deliver the product. They fabricated excuses regarding the delivery timeline, all of which were false. I strongly advise against ordering from this seller. If I could, I would rate them negative 5 stars. They act like criminals.

1
Date of experience: Dec 06, 2025
Clinton Powell
Joaquín enhanced my experience

Joaquín truly enhanced my experience. He was incredibly supportive throughout my order process. It would be great if the package could finally leave its location, as it's still sitting there a week later. Lol.

5
Date of experience: Dec 03, 2025
Alan Parker
Excellent Service

Amazing prices and outstanding customer service along with effective communication.

5
Date of experience: Nov 29, 2025
BT36
Order Issues

I ordered two motorcycle helmets in matching Italian flag colors. I received one that matched and another that didn't match my order. They refused to allow an exchange or return. The best they could offer was a $25 discount. It's quite disappointing.

1
Date of experience: Nov 22, 2025
Lillian Clark
Misleading Information

The website was quite misleading. There was no mention that the product I ordered would ship from overseas. After a week, the order status is still showing 'Info Received' with multiple stages to go. While the website states it may take up to 21 days for delivery, I can't see how that is possible at this rate. They need to be more transparent about the shipping origin. Based on this experience, I can't give them even one star. I'm very dissatisfied.

1
Date of experience: Nov 19, 2025
Lucia
Responsive Support

The support team was very responsive and efficiently handled issues with replacements and packaging. I wish I could comment further, but I don't speak the language.

5
Date of experience: Nov 11, 2025
Dana Cooper
Complete Scam

I wouldn't even give this company a one-star rating if there was an option for lower. This company is a total fraud! Do not purchase anything from them! The items advertised are not what you receive. I bought a lifelike dog for my father, and it looked like a cheap flea market item. My contact stated, after consideration, that I received what I ordered, even after I sent them proof. Now I’m stuck with a worthless item. It's really disappointing.

1
Date of experience: Nov 11, 2025
CH92
Regretful Purchase

I wish I had checked the reviews before making a purchase. I take responsibility for that. The glucose watch does not match the advertisement. The design is completely different from what was shown online. After waiting weeks, I'm very disappointed. Although customer service was responsive, they did not assist with my refund request. I would advise against buying from this company.

1
Date of experience: Nov 10, 2025
Gavin
Unreliable Products

I bought two trackers on October 1, 2025. They took a long time to arrive and didn't work from the start. Their tech support kept giving me troubleshooting tips, but nothing worked. I requested a refund and have only received excuses blaming user error. I've lost £49.50—do not buy from them; they are untrustworthy.

1
Date of experience: Nov 10, 2025
skinnyboy313
Zero Stars if Possible

If I could give zero stars, I would! This company operates under misleading names. I purchased a drone that appeared to be shipped from the UK, but it’s a scam! They quoted £70 for a return on an item that cost me £129 and isn't worth the postage. Please avoid this company! The customer care team seems automated; they initially said I'd get a refund, then changed their mind and offered store credit instead. Don’t risk it! I eventually got my money back after opening a case, but the stress was unbearable.

1
Date of experience: Nov 01, 2025

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