barnett-waddingham.co.uk

2.6
2.6 Based on 281 reviews

We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance. With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitm...

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Average Rating

2.6

/
5

281 Reviews

5 Star
35%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
58%

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Deborah C.
A Truly Terrible Experience...

Most people have to deal with a pension issue once or twice in their adult life. If it's anything like dealing with Barnett-Waddingham, once is enough.The customer service is non-existent. The one phone they have must be in a basement where no-one can hear it ringing. And IF you get to talk to someone, they never do what they say they are going to, and everything takes 4 or 5 emails and calls to force, cajole and beg them to do the job they say they do for a living.I honestly can't imagine a worst organization I've ever dealt with. We have no choice where the companies we work for place our pensions, but for your sake, pray it's not with these people.

1
Date of experience: Apr 19, 2021
Georgiana Brooks
Simon

I find Simon and the company excellent to deal with.Dr.A.Younes

5
Date of experience: Mar 29, 2021
Mable Carter
Simon

I find Simon and the company excellent to deal with.Dr.A.Younes

5
Date of experience: Mar 29, 2021
Recent SSAS administration transfer client

I've only been a SSAS client of Barnett Waddingham a short time and there was a lot of work involved in the transfer from the previous pensions administrator but that is all now complete. I like their BWebStream secure data & document transfer portal as well as their Cater Allen banking portal which has a few 'wrinkles' but they're being sorted out by our BW account manager: Rachel Geary who is responsive. I'll be happy to give them 5 stars when all is sorted. Peter Seldon

4
Date of experience: Feb 28, 2021
Patrice C.
Totally untrustworthy company

Totally untrustworthy company They have no idea how to handle a multimillion pound pension fund & cant even get simple valuations correct Difficult to contact & then you wait a month for a reply to a simple question

1
Date of experience: Feb 28, 2021
BS62
Recent SSAS administration transfer client

I've only been a SSAS client of Barnett Waddingham a short time and there was a lot of work involved in the transfer from the previous pensions administrator but that is all now complete. I like their BWebStream secure data & document transfer portal as well as their Cater Allen banking portal which has a few 'wrinkles' but they're being sorted out by our BW account manager: Rachel Geary who is responsive. I'll be happy to give them 5 stars when all is sorted. Peter Seldon

4
Date of experience: Feb 28, 2021
AB13
Totally untrustworthy company

Totally untrustworthy company They have no idea how to handle a multimillion pound pension fund & cant even get simple valuations correct Difficult to contact & then you wait a month for a reply to a simple question

1
Date of experience: Feb 28, 2021
Jemma Long
Excellent customer service from Rachel

I find Rachel Geary and the company excellent to deal with.

5
Date of experience: Feb 18, 2021
Frankie Brooks
Excellent customer service from Rachel

I find Rachel Geary and the company excellent to deal with.

5
Date of experience: Feb 18, 2021
Arkael7379
Professional, knowledgeable, 100% recommended

My job involves contact with several independent actuarial consultancies around the world, including Barnett Waddingham for nearly 10 years now. They are professional and highly knowledgeable - as demonstrated through the many technical presentations, covering a broad range of topics, that they have given to the organisation I work for. I have always found them to be reliable, efficient and pleasant to deal with. I have no hesitations in recommending this firm.

5
Date of experience: Jan 21, 2021

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Business Details

  • We are a leading UK professional services consultancy and part of Howden, at the forefront of risk, pensions, investment and insurance.

    With a team of more than 1,700 people across ten offices, we work to deliver exceptional service through our commitment to trust, integrity, and quality.

    We are a trusted partner for a wide range of clients in both the private and public sectors – this includes 24% of FTSE 100 and more than 15% of FTSE 350 companies.

    We leverage our deep expertise to bring innovative solutions, ensuring long-term value for our clients through strategic insights and dedicated partnership. See more

  • email info@barnett-waddingham.co.uk
  • call 03331111222
  • language https://barnett-waddingham.co.uk

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