Review Time
I feel misled by the service from the moment the representative came to give a quote. He claimed to be a manager rather than a salesperson, which now seems untrue. They managed to fit my dates in, which should have been a warning sign, and the start was delayed by two days. I checked all the paperwork thoroughly, but the new bathroom wet wall was installed over the old one without any discussion; it was simply noted on the form that the old materials wouldn't be removed. Why is that even an option? The quality of the finish is below what I consider acceptable for the price I paid. The installer also missed his promised timeline, saying he'd be done by Wednesday but was still working on Friday. I reached out to the office for clarification, and although I was told a manager would call me back, that never happened. I wouldn't recommend this service; I should have gone with the company I used in my previous home.
I’m thrilled to add to the collection of five-star reviews for this company. They are fantastic! The representative was excellent in helping me choose exactly what I wanted. The team was very accommodating, and the workmanship was flawless. Highly recommended! Thank you once again.
Thank you to the entire team for their efforts. From the design input to ensuring timely deliveries, and the high-quality renovation work, everything was done quickly and efficiently with minimal disruption. The workmanship and quality of finish were top-notch. I would recommend them to anyone considering a bathroom project.
After two uninspiring quotes from other plumbers, we were advised to try this company. We are so glad we did. The representative came to measure for our new bathroom and provided a price on the spot, which we accepted. He offered many great ideas and kept us updated throughout the planning process. Our fitter arrived promptly, and within minutes, the old fixtures were gone and work began. We were impressed with the speed and efficiency of the team; they were polite and cleaned up after themselves. Our bathroom is beautiful, and we want to thank everyone involved.
The company provided an amazing experience from beginning to end! They were professional, friendly, and kept me informed throughout the entire process. The job was completed on schedule and to a very high standard — I couldn't be more satisfied with the outcome. I highly recommend this company!
The fitter was exceptional from start to finish, showcasing excellent communication and quality of work. The job ended up being larger than initially quoted, but he handled it brilliantly, overcoming several challenges along the way. The final result was exactly as envisioned. I couldn’t be happier with the work and will definitely use their services for future projects.
After a disappointing experience with an unreliable bathroom fitter who kept postponing, I decided to look elsewhere. I booked an appointment with a representative from this company, shared my plans, and they created a design that was executed perfectly. The fitter and his assistant were both outstanding and attentive to my instructions. I love my new bathroom, which was completed in just three days.
The team did an outstanding job on our new bathroom, with the installation carried out in a highly professional and tidy manner. The representative spent time with us to help clarify what we wanted, and then the team made it happen. We absolutely love the result. I cannot praise the service we received enough and would wholeheartedly recommend this company for anyone seeking a new bathroom.
I felt misled by this company right from the start when the person came to provide a quote. The representative claimed to be a manager rather than a salesperson, which seems to have been incorrect. They managed to fit my dates in (which should have raised a red flag!) and the start was delayed by two days. I recommend checking all paperwork thoroughly; the new bathroom wet wall was installed over the old one without any discussion, simply marked on the form as not to remove the old stuff. Why is that even an option? The finish is below standard and far from what I consider acceptable given the amount I spent. The fitter was another issue; he did not adhere to the timeline he provided, saying he’d be done on Wednesday but was still working on Friday. I called the office for an update and was told a manager would return my call, but that never happened. I wouldn't recommend them; I should have stuck with the company I used for my previous home.
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