bca.co.uk

1.3
1.3 Based on 41 reviews

Physical and online car, van, motorbike, caravan and motorhome auctions across the UK...

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Average Rating

1.3

/
5

41 Reviews

5 Star
5%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
90%

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Mr S BUTT
Scam please avoid them, I wish I had read these reviews beefore.not recommended at all

I bought van from them and spend 9.7k and in the BCA assured report all ok, every single element was tick green and millage was also warranted but when delivered i found it was splashing oil from dipstick straight away put the claim they send RAC to check the van and in RAC report it came up that engine is complete finished and it needs to replace. And the millage is wrong. Actual millage is 106602 but on dashboard it's showing 65252. I also mentioned in the claim that the both rear break shoes completely finished and the brake light glass was broken and oil leaking from engine, they have rejected my all these claims and only considered the splashes from dipstick as a serious. Although in the BCA assured report all these things was mentioned good. Their BCA assured report is a joke. Now I m waiting for them to decide the claim after receiving the RAC report. Not recommended at all

1
Date of experience: Dec 09, 2025
Christopher Mallon
10hr waiting for call, inspection and collection - nothing

Abysmal. Told by the lease company to clean car inside and out, reset everything and the company would call to let me know when they would be coming. Waited all day and heard nothing. Tusker appoint this company for their collection logistics. In fact I had to chase on Goskers behalf and was told that cutoff for calling to state arrival time I 17:30. I have heard nothing.They will now have to give me a specific time when they re-arrange pickup. I am a busy person and refuse to sit around a second time for 10hrs. I can only assume that as it was scheduled for a Friday they wanted to 'clock-off' early with complete disregard for customer service.Shameful company.

1
Date of experience: Dec 05, 2025
Wahid Malik
WE BOUGHT A VEHICE ON YOUR ACCOUNT BCA…

WE BOUGHT A VEHICE ON YOUR ACCOUNT BCA VEHICLE WAS BCA INSURED ISSUE WITH THE ELECTRIC WINDOW SWITCH YOU PAY EXTRA FOR THE BCA INSURED THEY ARE NOT INTERESTED TO COVER NOT A GOOD COMPANY TO BUY FOR TAKE YOUR MONEY NO CUSTOMER SERVICE SIGMA CARS

1
Date of experience: Dec 03, 2025
Jonny
Disgusting company i cant wait til the…

Disgusting company i cant wait til the group court action goes ahead they will be finished

1
Date of experience: Dec 01, 2025
Gary
I would of given zero stars if i could.

I would of given zero stars if i could.1 star is to good for them.I am sure they ask people to open accounts then there is someting wrong and wont give a refund wqhen its there fault.They just dont give a duck there, staff are not good in trying to help even when that they are in the wron.

1
Date of experience: Nov 26, 2025
Scot
this company is not serious

this company is not serious , tells the employees that they will have a fixed work schedule and that sometimes they might stay an extra hour with the possibility that the next day they could start later and finish early, but in reality, company forces them to work more than 15 hours a day and everyday minimum 15 hours of working with no time to rest but in contract is write employees have time to rest 11 hours after every working day

1
Date of experience: Nov 19, 2025
Ryan l
Stole my money for the registration

Stole my money for the registration I made a mistake on the application and wanted to correct it but was refused and lost my fee, this company is a joke

1
Date of experience: Nov 15, 2025
Bethany
Paul was brilliant.

Read all these 1 star reviews and was so nervous for my end of lease collection, but honestly it couldn’t have been better. A fella named Paul gave us his exact ETA (down to the minute), turned up on time, did the inspection in 15 minutes and gave us £0.00 charge. Explained everything properly before signing, was really helpful and put our minds at ease. Thank you Paul!Hopefully we don't end up with any surprise charges in the next few days, but will update this review accordingly.

5
Date of experience: Nov 13, 2025
Jamie
Failed collection of lease car for a 2nd time!

I am beyond frustrated trying to have my lease vehicle collected - every time I have called I am clearly being lied to.My vehicle was scheduled to be collected on Friday - the driver was a no-show and apparently couldn’t be contacted all day. I had to take annual leave to cover the time.I arranged for collection today at my work address at - after being told delivery was estimated at 4pm, I called at 16.40 as I still hadn’t received a call from a driver.Now, 5 calls later I am told no information can be confirmed as the lease is in my wife’s name. How has this suddenly become an issue?When will the vehicle be collected?It is no longer insuredIt is sure it run out of its MOT on the 8th of NovI honestly think I am being lied to, or you simply do not know what you are talking about. An absolute disgrace!

1
Date of experience: Nov 05, 2025
M. Cobo
Scamming both customers and employees

A look at the comments shows that much of this company’s billing appears to come from scamming both customers and employees. If you become their next target, you've been warned beforehand.

1
Date of experience: Oct 31, 2025

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