ogaan.com

2.6
2.6 Based on 21 reviews

Founded in 1989, OGAAN pioneered the concept of housing multiple designers under one roof and is today one of India’s most celebrated luxury designer destinations. Rooted in a vision to showcase exceptional craftsmanship and design, OGAAN brings together ...

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Average Rating

2.6

/
5

21 Reviews

5 Star
33%
4 Star
10%
3 Star
0%
2 Star
0%
1 Star
57%

All Reviews

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Review Time

Mikey Brown
Satisfactory Last-Minute Shopping

I bought some outfits last minute for my sister's birthday, uncertain if she would like them. However, the customer service team exceeded my expectations and helped me make a satisfying choice. The selection of jewelry available is truly impressive. Overall, a very satisfying experience with a coordinated team and excellent products.

4
Date of experience: Dec 15, 2025
Bobby Reed
Fantastic Outfit!

I bought an outfit for a wedding event and was genuinely pleased with the entire experience. The team was responsive, delivery was timely, and the outfit matched the online description perfectly. The fabric and finishing felt high-quality, and the overall shopping process was seamless and reliable. I would definitely shop here again!

5
Date of experience: Dec 15, 2025
CW30
A Wonderful Shopping Experience

I recently made a purchase through the platform and felt a bit hesitant about spending a significant amount online, but the customer support was exceptional. They were available at all times and ensured that my garments met my exact specifications. It was a fantastic experience!

5
Date of experience: Dec 12, 2025
Hugo B.
Last-Minute Shopping Success

I bought last-minute outfits for my sister's birthday, unsure if she would like them, but the customer service team really impressed me and helped me reach a satisfactory decision. The variety of jewelry available is truly captivating. A very satisfactory experience thanks to a well-coordinated team and great products.

4
Date of experience: Dec 07, 2025
JC44
Extremely Poor Service

No updates or communication, very poor service.

1
Date of experience: Nov 01, 2025
Bridget
Disappointing Custom Order Experience

I had a terrible experience. I ordered a custom-length outfit (48 inches), which was confirmed multiple times. However, upon receiving it, it was the standard length (40 inches) and completely unwearable for me. When I reached out to customer service, they asked about my deadline and if I knew anyone going to India. When I explained my situation, they said nothing could be done. I followed the process correctly, paid, and provided the necessary details, yet they did not honor their agreement. I am so disappointed and feel my money was wasted.

1
Date of experience: Sep 19, 2025
Cathy M.
Completely Unacceptable Experience

I am extremely dissatisfied with my experience and feel compelled to share my frustration. I placed a $500 order for a Medium top and Small bottom, but received a Small for both, without size tags to verify. This outfit was for my brother's wedding, and the timing was crucial. Despite multiple follow-ups, I have neither received a refund nor a proper replacement. They suggested altering a Small into a Medium, which is unrealistic. When premium prices are charged, customers expect professionalism and accountability. Four months later, I'm left with an unusable outfit and no resolution.

1
Date of experience: Aug 15, 2025
Montie Rogers
Exceptional Customer Support

I ordered some jewelry that I wanted to exchange due to a size issue. The team was incredibly helpful and guided me through every step. Special thanks to a representative who made the process smooth and hassle-free. I truly appreciate their assistance!

5
Date of experience: May 26, 2025
Calmement
Outstanding Assistance!

I was fortunate to find a wonderful representative who helped me source all my outfits on short notice, and everything arrived on time! She was fantastic! Thank you so much!

5
Date of experience: Dec 09, 2024
Shawna
Unacceptable Size Issues

I received the wrong sizes (too small by 4 inches) and the response I got was dismissive, as if I didn't measure correctly. I provided my own measurements. Terrible customer service and over $1100 wasted.

1
Date of experience: Dec 09, 2024

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Business Details

  • Founded in 1989, OGAAN pioneered the concept of housing multiple designers under one roof and is today one of India’s most celebrated luxury designer destinations. Rooted in a vision to showcase exceptional craftsmanship and design, OGAAN brings together an eclectic, handpicked edit of wedding and trousseau wear, handcrafted jewellery, menswear, kidswear, and contemporary fashion.

    Alongside India’s leading designers—Anamika Khanna, Kavita Bhartia, Amit Aggarwal, Seema Gujral, Jayanti Reddy, Punit Balana, Payal Singhal, Nidhi Tholia Masaba, Arpita Mehta, Torani, Mishru, and more—we also showcase contemporary labels such as Eka, Bodice, AMPM, Reik, and 431-88 by Shweta Kapur.

    Visit us at our stores across Delhi (Hauz Khas, Khan Market Emporio, Dhan Mill, Mehrauli, Malcha Marg), Mumbai (Kemps Corner, Kala Ghoda), Hyderabad (Banjara Hills), Kolkata, and Chennai.

    OGAAN offers international shipping, express delivery in India and overseas, secure payment gateways, and personal styling and sales assistance. From custom orders to sizes and couriers, our team—and personal stylists just a chat away—are always happy to help.See more

  • email saleshelp@ogaan.com
  • call +918130109011
  • language https://ogaan.com

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