Review Time
Disappointing experience; I cannot recommend this service. Initially, there was no notification for a 7am delivery slot the next morning, and they failed to arrive. The following week, they again did not show up on the expected day. When the bed finally arrived, we received only 20 minutes' notice at 7:30am, and the headboard was missing! Additionally, the drivers did not assemble the bed correctly. While the bed itself is of acceptable quality, it certainly does not meet the luxury standards advertised. A complete letdown.
Extremely disappointing experience. I would strongly recommend not buying from this service. Initially, there was no notification for a 7am delivery the next morning, and they failed to show up. The following week, they again did not arrive on the expected day. Finally, when the bed was delivered, we received only 20 minutes' notice at 7:30am, and the headboard was missing! Furthermore, the drivers did not assemble the bed properly. While the bed quality is acceptable, it does not reflect the luxury that was promised. A total disappointment.
We encountered some issues with the courier that were beyond the retailer's control. However, they were communicative throughout and did everything possible to resolve the problems. The beds themselves are fantastic, and my daughters absolutely love them!
I needed a divan bed quickly, so I tried this service. They have a wide selection, and the bed arrived perfectly. Delivery was extremely quick, and customer service addressed all my questions efficiently, offering great value!
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