Review Time
Lovely runner for my hallway. I chose the Sana in grey. It’s even better in person! It is very well made, the colours are subtle and the non slip backing is a definite plus. Got it on sale, so even better! Delivery was fast as well. Arrived in about 3 days from Germany. I am very happy with it and the service from Benuta.
Although the website says delivery in 2-4 days, it took 10 days for our order to arrive (a small box of samples). Also very disappointing that the rug we want to buy is exempt from the discount code (Benuta Finest collection).
I ordered the required item as a gift for my daughter on Feb 1, should be delivered in 2-4 days. It has not been delivered or even shipped till this day. Contacted Benuta several times, received a general apology and learnt that there is a problem with their pick- and ship system. No updates, only the question if I would like to cancel my order. Can’t find the item on their website anymore. I am wondering what the real reason for this failure is…
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