Review Time
Great value. Good price & better quality. Easy to order, quick delivery, arrived on time, no delays or complicatiions. Smooth process, timed notifications. I'm a true happy customer! Repeated new purchases with same brand as the previous carpets were in such a good quality after the years. Thanks Benuta team!
Incredibly bad quality, the carpet looks like it’s only the top surface that has been painted, so from different angles it looks shiny and white because you can see the raw material which is white. Further more it was also really thin. I had to return the carpet.
I bought two carpets and they both were a major disappointment. The Wool Rug Shape Cream Size 160x230 cm suddenly has lost some of its "fibers" and now has a very visible hole in it. Inspecting them, it seems that they had glue at the bottom and the glue no longer kept them attached. Now I have a carpet with a hole. I bought it a year ago so Benuta says it's too late to complain now. This is certainly not the quality that one would expect from their products and I'm shocked and disappointed. It is also extremely inconvenient because this carpet was perfect in terms of color and size for the space and it is very annoying that now I need to find a new one.Separately, the Rug Eve Cream/Beige Size 200x290 cm came folded multiple times inside of a box instead of being rolled up, which caused some permanent deformities that never went away. Initially I didn't return it because A) I thought the deformities would go away, as they suggest, and B) because I was trying to be climate-sensitive and avoid unnecessary returns. When I brought it up (one year later), it was too late too.Result: I'm now left with a permanently deformed rug and another rug with a hole. And surely more holes to come.If Benuta's score on Trustpilot is not lower it's for one reason: people seem to mostly judge "fast delivery" ... not the actual quality of products or how long they last, which is crucial in a carpet.
Shipping cost and the cost of returning an item (19.99) are disproportional. How come I pay 5-6 € for shipping but returning is 4x the cost? This does not create a positive shopping experience and I will not lightly order at Benuta again. How about a disclaimer: not liking the product you ordered? Well this will cost you!
I love the brand and how they provide support for their customers in case of any issues. I had very bad experience with another competitor Tapeso therefore I will definitely continue to purchase rugs from Benuta in the future. The rugs are very good and delivered very quickly
Claim your business profile now and gain access to all features and respond to customer reviews.
Vloerkleden en tapijten online kopen. Top Merken ✓ 100% Tevredenheidgarantie ✓ Altijd de laagste prijs | benuta
pluggable.io
ecmarkets.com
www.tokyotrading.com
kowby.com
funnyfuzzy.de
refilled.com
renderai.app
fundedelitetrader.com
allstarslots.com
bigchange.com
