Review Time
I won a little over £2500 and have tried to withdraw it multiple times and every time they put the amount i was trying to withdraw back into my betting account. I was asked to send in documents which I have sent via email but got no response. I then chased it up on live chat and they verified my account as soon as I went to withdraw money again they put my account back into pending verification again and pit the money back into the betting account. I have today asked why I live chat and they wouldnt answer why and just kept looping the conversation without any real answer other than send the documentation again. I've sent the documentation again via email and had no response again. I will try once again tomorrow and if I have no joy I will have to complain through the gambling commission. I strongly advise not using this bookmaker/casino as you will struggle to withdraw any potential winnings if you can withdraw them at all!
I won a little over £2500 and have tried to withdraw it multiple times and every time they put the amount i was trying to withdraw back into my betting account. I was asked to send in documents which I have sent via email but got no response. I then chased it up on live chat and they verified my account as soon as I went to withdraw money again they put my account back into pending verification again and pit the money back into the betting account. I have today asked why I live chat and they wouldnt answer why and just kept looping the conversation without any real answer other than send the documentation again. I've sent the documentation again via email and had no response again. I will try once again tomorrow and if I have no joy I will have to complain through the gambling commission. I strongly advise not using this bookmaker/casino as you will struggle to withdraw any potential winnings if you can withdraw them at all!
Deposited £800 over a week,I won £2000,Tried to withdraw over the space of nearly a week, sent in all relevant documents to get verified,Sent these in over and over! Just be be told that I need to wait.Now they have blocked me!.Tried logging in, and now says sorry we are not currently working in your country,Total scammers,Any idea how to get my money back?Even just my deposits
Awful site stay away!!!! The casino games spin really fast and most of them don’t work, one of the worst choice of games I have ever come across, truely horrendous site, only way to take time out or self exclude is to email support and they never reply they probs just delete emails on arrival cos that’s the kind of site they operate. It’s lucky to get 1 star, everything about the site is truely woeful. STAY AWAY!!!!!!
They now owe me over 2700$ CAD and they have been delaying the payment. Canceling the payment. Asking me to resubmit the payment. Since December 2nd. I am fully verified. Matthew, the supposed ViP manager has lied to me over 25 times saying the funds will arrive soon. I will have a 3rd party intervene. My objective is to get my money and then have them blacklisted. I am not a soar loser complaining about a casino; I’m someone who played, won, is fully verified and they are doing everything they can to not pay me. Corruption!!
I don't think this site is a scam, but they're not doing themselves a favour by taking ages to verify players and pay out. I had to chase chat for almost 10 times until they verified me on the spot, having had sent them all of my documents many days prior. After verification, my withdrawal was completed in 36 hours. RTP is generally good as well, but note that deposits need to be wagered THREE TIMES. Most online casinos is only 1x wagering...
Company has taken over £2000 in bets from me to which I had win and tried to withdraw £1000 I then had a terrible time trying to verify my account, I felt like they were constantly trying to make it as hard as possible for me to get my money, so much so that I cancelled my withdrawal and thought I’d try with lesser amounts, I’ve since tried to withdraw £85 and now I’m sitting on day 4 still not having received my money, I would urge everybody to stay clear of this site, bad news
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