Review Time
I ordered a ceramic electric heater which was dispatched the next day, but there was a delay in transit a few days later. I contacted the support team, and the representative promptly reached out to the delivery company to resolve the issue. They quickly followed up and assisted in redirecting the delivery to an alternative address at the last minute. I would certainly consider using this service again, primarily due to the excellent customer support I received during this transaction.
I ordered a ceramic electric heater, and the order was dispatched the next day. However, there was a delay during transit a few days later. I reached out to the support team, and the representative was quick to coordinate with the delivery service to resolve the issue. They efficiently arranged for the delivery to be sent to an alternative address at the last minute. I would gladly use this service again, thanks to the outstanding customer support I received.
The representative in customer support was incredibly efficient in addressing my query about a product that was out of stock. Nothing was too much trouble, and her communication was clear and concise. When the product became available during our conversation, she kindly updated my online shopping basket. A truly efficient service with a strong focus on the customer. Keep up the great work!
The products are excellent and I have used them for many years. However, there seems to be a new courier service, and the delivery has been disappointing. There was a lack of communication and misinformation, leading to extended delivery times and no-shows.
We experienced a leak in a radiator almost six years after purchase. After sending the original invoice details and photos of the issue, the representative responded promptly. An identical replacement was shipped out without any hassle. This is how customer service should be done. Highly recommend!
I must commend the representative from customer service for keeping track of the order from beginning to end, ensuring all items were received despite a slight courier delay. The extra care and attention provided by the representative is why I would not hesitate to deal with them again. Thank you and Happy New Year!
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At BestHeating we help you stay toasty all winter and effortlessly cool all year.
By thinking outside the flat white box, we empower your sense of style to take over.
You can go modern, go classic, go vertical or go horizontal. You can go bright orange, subtle grey, matte black or chrome.
Whatever shape or size you're looking for, we help you fill your home with beautifully designed heating, without breaking the bank.
With fantastic customer feedback, industry leading product guarantees and fast & free standard UK delivery, trust the experts at BestHeating to help you find your home heating inspiration.
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