Review Time
What a horrible app. Was placing a bet and the odds changed and many times i accepted the change and bet goes though. This time I hit the button a few times and no action ONLY to have the bet i was going to place pay off. Customer supports response was don’t care bet wasn’t placed, no compensation no nothing for all the time I’ve played on this APP. Horrible service
Not also do you need good luck to win you also need it to receive your money. If your bank isn't listed on their extremely small list of banks then they will not pay you. Although they can take money from your bank thats not listed on their list, they just wont give it to you when you win. STAY AWAY!!!!!
Awful to their own customers and very sus!!!Used them for years and all of a sudden banned. You'll see a lot of this on their app reviews. They robotically tell you there's nothing they can do and that they won't be looking in to it further! Who wants a sportsbook who bans you for winning?!
The my bets tab glitched and wouldn’t let me on for a whole day, couldn’t cash any of my bets resulting in me loosing a lot of money, the support tech was no help at all and it took a very long time to get connected with someone. Horrible app, try steer away from it
Ok for sports betting but don't bother gambling on slots or the online casino. Never have won anything, gone hundreds of dollars without winning a single payout. I know casinos are in the business of making money but after reading the reviews Its not an isolated thing.
I'm not sure Bet365 are getting their Responsible Gambling pursuits correct because instead of going after people properly chasing losses and putting in regular sums day after day, they're going after people actually using their responsible gambling tools to control their gambling. I had my account shut down today because apparently using the 'Take a Break' feature was a red flag! They asked me if I ever used it because I thought I'd used my account excessively - isn't that the whole point of the feature?! Anyway, apparently using this tool is a bad thing and the low-paid advisor guy who clearly had a flowchart to follow and wasn't interested in understanding how I control things said his recommendation was self-exclusion, but that it was my decision - when I said if it was my decision I didn't want that, he just said in that case my account was permanently closed! Horrible deception and really not nice to feel judged and not listened to at any stage. I'll just go elsewhere because I know that things aren't a problem for me - I just liked using the tools to keep things that way!
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