Review Time
I’m absolutely furious with Bet365. My account was restricted without any reason given. I asked why and their support staff could not tell me. I asked how long it would take to fix and was explicitly told “24 hours.” That promise was made 7 days ago — SEVEN DAYS — and nothing has happened: no updates, no explanation, no timeline, no escalation.This is unacceptable. They’ve frozen my access and left me in the dark while holding my funds and my account. For a company of this size to show this level of incompetence and disregard for customers is shameful. Do not trust Bet365 with your account or money if you expect basic communication and accountability. I demand immediate reinstatement or a full explanation and refund of any inaccessible funds — otherwise I will escalate this complaint to the relevant gambling regulator and my bank.Shocking customer service. Avoid.
Avoid this site!!, a slot I played advertised how the bonus win worked, I hit the bonus win and it indeed didn’t work how it’s said to work in the game rules.Money sucking bottom feeders!Their 24/7 chat doesn’t work either and neither does emailing them through the site.
Advertised an "instant" Apple Pay withdrawal. It's been over 24 hours and still nothing. When I chased them up, their customer support was useless. They just kept repeating that their "payments team" hadn't processed it yet, with no reason why. Then they just end the chat on you without even solving the problem. Are they sleeping on the job? Get my money sent and I'm never using Bet365 again. Avoid if you actually want your winnings.
How you can play slots for 4 weeks and not win a bonus feature on anything!? Not once did I win myself a feature bonus on any of the 50+ games i played. Napoleon was the worst played on 40p for just over 6hrs with no bonus or 'Bighead' as they call it I also played 124 credits in one instance without a single win not even 40p, how on earth is that possible if gaming is fun & fair??? Stay away from Bet 365
This company is trash the worse experience I’ve ever had on any Sportsbook the app always crash you can barely reach anyone live chat isn’t any help don’t waste your time nor money with 365 bets go to MGM or someone else. Read Reddit reviews over 10,000 complaints.
Have used them for a long time. Sometimes good, sometimes not so good. Winning bets not paid out, so have to check everything. Email link doesn't work but the last straw was when my account balance went from £9.50 in credit to 42p in debit. There is no way of checking the balances that they read off so just as easy to use a new bet firm.
If i could give less than 1 star I would. This company is completely woke. Restricted my account I phoned and spent an hour waiting to get them on the line. Then got an email to ring them up as they need to talk to me about my account again 40 minutes in a call to get told they are offering me a self exclusion I said who do you think you are telling me what to do I’m nearly 40 years old. They then said well In that case we need to shut down your account. Could have told me that in an email instead of having me call an already busy line to make it even more busy. Worst betting site in the world as far as I’m concerned. Shitty green colour as well interface is horrible. I hope whoever makes decisions has the worst end to the year possible time wasting bastards
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