Review Time
I am missing all of my tier credits and reward points. There is a loading error that has persisted for months that support has done nothing about despited repeated attempts to contact support.
Being a long time online gambler, I have and still do use a few different sites I’ve never felt it necessary to write a review. First, customer service is non existent which is sad. Help desk is useless and emails to support go unanswered I’m currently a platinum member on this site and with the higher tier level the rewards are less than a new member just starting out. When you do get a promo you win 10 cents in 25 spins to just add insult to injury. Lol Brp points don’t add up which they should be increasing at a higher percentage and they control the dollar value of which you can redeem. Meaning I have to have 2000 brp points before I can redeem which means now they control my money I have noticed dollars don’t add up to the winnings you see I’ve gotten into bonuses and should have done ok only to see once it’s tallied up it’s less than I expected. That has happened a few times but there’s no where to prove it unless you video record your entire play. The platform will have a connection error or just randomly kick you out and restart the game if you are winning Once your back in the game is no longer playing the way it was, your bonus gets skipped or the progress to the bonuses are reset and you start all over again. I have also played games for extended periods of time and when I exit the game to go back to the lobby. I see I wasn’t even signed into the platform. So my play wasn’t even registering it was just taking my money, This too seems to be happening when you are winning a bit. I notified help desk only to get no help. I was told to email support with a picture of the error but that’s the thing the system isn’t giving you “Heads up”Time to change. So if you’re just starting out. I wouldn’t recommend. There is better sites out there and to me customer service and appreciation is extremely important and you won’t find that here. I have told help desk I was going to contact the gaming authority and they couldn’t care less. So that will be my next email to write
Besides the fact that this casino has horrible payout rates, I made a deposit, the casino decided to add a bonus match without me consenting and then all of a sudden the hundred dollars I put in was hijacked by them. I couldn’t withdraw my portion because they added a bonus telling me I have to play $400 worth to get my hundred dollars back of my own money! I can understand them putting a wager play through amount on the portion they gave me but to say I can’t withdraw any portion of my own money that I put in there out of my own bank account is criminal. I told customer service that, and now all of a sudden I am blocked right out for some reason, not allowed to login at all. And of course, customer service has no answers as usual. (your issue has been forwarded to the relevant department) it’s been 3 days so far and Nobody can tell me why, I guess they didn’t like the fact that I told them that it was criminal, and a lawyer probably should be contacted on this matter stealing my money. This on top of the fact that any winnings compared to what you deposit is extremely unfair. I’ve never seen this at any other casino website. You can deposit $150 play all of it at $.40 and $.80 which is a lot of spins and receive no bonuses or receive literally one and it pays you $2.40 after you put in 130.00 very unfair payout, especially compared to others!!!
I am updating my review after a much improved experience with BetMGM. After my earlier frustrations, their customer support responded promptly and resolved my withdrawal issues. They removed PayPal, re-added my correct Visa debit card, and after some careful play, I turned a small balance of $18 into $45. I also appreciate their variety of bonuses and sportsbook promotions, which add extra value for users. While my first experience was rocky, I now feel more confident that BetMGM can deliver a fair and exciting experience. I am adjusting my rating to 4 stars.
Deposited money on credit card said valid when depositing. Went to withdraw and site tells me my same card is not valid for withdrawing. Over a week of asking and still nothing. Got an email saying it would be a paper withdrawal about 4 days ago and now balance shows zero and no response from site. BEWARE
Don't know what everybody's hating for lol. I signed up for the $100 no-deposit casino offer, had to roll it over 10x / wager $1000 using slots and I ended up with $1050 in my account which I was able to INSTANTLY withdraw (after depositing $10 since I had to deposit so that that deposit method could be used as a withdrawal method). So simple. These guys are legit. Let's hope that I don't go down a losing wormhole though. But a great experience so far, obviously. 10/10 I would recommend.
I HAVE TO SAY WHAT A MGM CASH GRAB FOR THE HOLIDAYS SEEMS LIKE THEY HAY HAVE THE SAME SHITTY SETTING THAT YOU CANT WIN ANYTHINGPLAYED HUNDREDS THIS WEEK MY BIGGEST WIN MAYBE 25.00 THEN OF COURSE NOTHING I PLAYDOUBLE DIAMOND ALOT AND THEY HAVE IT SET THAT YOU CANT DO BETTER THAN 10 TIMES YOUR BET, HOW ABOUT PUTTING IN PROBALY OVER A THOUSAND DOLLARS AND NOT GETTING ANYTHING NOT JUST ONE DAY BUT OVER A WEEK NOTHINGS CHANGED YOU CANT EVEN GET A DOUBLE BAR LETS BE FAIR MGM AND STOP RIPPING PEOPLE OFF ITS ALMOST AGAINST THE LAW ON WHAT YOU ARE DOING JUST ABOUT HADIT WITH YOU GUYS
Used to be a fun fair freebies place to play.. every day but lately the RTP has fell off to nothing like alot of these places.. need to risk too much for any chance.. very unlikely to get any good free play anymore.. half the time alot of glitches in app and in promos where have to re install app just to play a couple bucks ect.. not fun.. update.. I asked live chat for a real freebie chance.. and they have permanent banned me.. scammy casino.
Terrible...Had a complaint as their bonus structure was flawed; Withdrawing actual balance money from my account instead of bonus funds. Informed them of this with an email and a week later it's been crickets and tumbleweed (Their policy is to address the matter in 24 hours). They don't care. Once they have your money, that's all that matters. Stay away: There are plenty of books in Ontario and most of them actually respond to customer concerns...Update: Finally got back to me, admitted they made a mistake by essentially withdrawing money from my actual balance rather than my BONUS balance, yet still refuse to compensate me for their admitted error...Like I originally stated: Stay away! This is what you are dealing with...
Claim your business profile now and gain access to all features and respond to customer reviews.
sidepot.us
thelittlelearnerscorner.com
u4n.com
panditastrology.com
partners.xhamster.com
sweepjungle.com
luckymister.cc
giftcard.co.uk
thememberscircle.com
nsabers.de