Review Time
WARNING- ACCOUNT PUT ON SELF EXCLUSION OUT OF RETALIATION .
Used to be one of my Fav sites, until one support agent ruined entire experience.
In December, my account had been stuck in verification for over two weeks.
I contacted support out of frustration because I couldn’t access my own funds. The agent, Lance, responded by locking my account instead of helping.
Another support agent later reviewed the situation, apologized, and unlocked my account. Later, I contacted support about a completely unrelated issue (my bonuses and promotions not working). I was connected to the same agent, Lance. I told him I had left a negative review about the first incident. Immediately after that, my account was placed on self-exclusion.
I did not request self-exclusion at any time. Management and support refuse to acknowledge what happened or investigate the agent’s actions. This is clearly retaliation and unacceptable.
Because your team is choosing to uphold a 'Self-Exclusion' that occurred immediately after I reported Agent Lance for misconduct—despite already being unblocked once for lance locking my account—I have officially escalated this to the Kahnawà:ke Gaming Commission.
I have requested a full audit of the December logs to prove this was a retaliatory act. I am also prepared to share these transcripts with AskGamblers and CasinoMeister to warn the community of these practices.
I am still open to a manual reinstatement of my account should you choose to resolve this internally before the Commission’s investigation proceeds
In December, my Betty.com account had been stuck in verification for over two weeks.
I contacted support out of frustration because I couldn’t access my own funds. The agent, Lance, responded by locking my account instead of helping.
Another support agent later reviewed the situation, apologized, and unlocked my account. Later, I contacted support about a completely unrelated issue (my bonuses and promotions not working). I was connected to the same agent, Lance. I told him I had left a negative review about the first incident. Immediately after that, my account was placed on self-exclusion.
I did not request self-exclusion at any time. Management and support refuse to acknowledge what happened or investigate the agent’s actions. This is clearly retaliation and unacceptable.
I have contacted email support multiple times and they will not help. I will now be escalating this to the Kahnawake Gaming Commission.
Excellent introductory offer of 200 free spins with a $20 deposit. I managed to win on those spins and used my winnings to try some slots. So far the RTP is excellent and the withdrawals are lightening fast! Smooth and easy verification process too. I'm looking forward to playing Betty some more.
Same as any other casino . Pays good at the start until you cashout . Then nothing , robbery . The perks are cool , thats about it. In hindsight , now that ive been plying on it a while , it's slightly worse than the others . Withdrawals are quick . Nothing else good to say.
what are great experience for online casino you dont even need to deposit money to win they offer spins and when you win off free spins you pull the cash right away!!!
I used to frequent this casino pretty much daily I found that at least I was winning enough to break even or keep playing however I've never won anything big and I've been playing for almost a year on the site and I find that there's no big payouts at all on any of their games not to mention when you spend your belly coins to buy bonus spins eight out of 10 times you win Maybe 20 or 30 cents so what's the point in spending your points on something that's going to give you basically nothing. So I think that I will be taking my money elsewhere in the very foreseeable future.
I really enjoy playing on Betty, easy to navigate and alot of on the side playing and love the quick withdraws. I push the button and its in my accounting like 2 seconds. And the people in live chat are amazing and super helpful. Keep up the good work!!!
I am conflicted about Betty's operations team,so I hate and I love Betty. I won about $20,000 one day and my first attempt to withdraw $10,000 failed. Even though they claim the limits are higher. I had to make several withdrawals while I continued to play and kept winning! However, I had a few that failed. In the end I did not receive all of my winnings. It seemed like a tactic to confuse players. I lost out on $6,000 and they were going to send it the first time I contacted them, but they never did. Went back and forth with online customer service chat for days. They claim I received it but I did not. I continue to play on the site because they have all my favorite games. Just beware of doing too many withdrawals and large amounts. You may lose out too. I don't understand why they fail to complete and they blamed it on my bank. I paid to learn this knowledge and I hope you keep this in mind and I hope you win.
Betty points are pretty awesome , save them up trade for cash almost instantly !
The Luck is wicked good . Deposit min 1$ join me for some free spins ⚡🤸
helps me q a bit with catching up with my bills . What's 5 bucks when you can flip it most days
My friend told me to try Betty, First 20$ deposit I was given 70 free spins on Betty choice, and got another 100 free spins my choice from a couple well known games. 170 free spins is a great way to start playing, plus being able to withdrawal the money almost instantly. i love it and am telling my friends to join aswell.
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Betty was founded in 2022 to challenge the vast landscape of online casinos made for sportsbetters. Betty is here to build a friendlier and safer online casino experience for all slot lovers.
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