Review Time
I placed a bid for “Only Box 2/2 Aziyah 81” Sofa
When I came to pickup the item at 195 Phillipe Road, Columbus, OH, I opened it and saw there are 2 sofa arms not even cushion pillows. In the BidFTA they have not mentioned any description on item, as a customer how would I know whether the box has only cushions or sofa frame or arms or something else without open the box and verify the product.I was so disappointed by seeing the product, I kept the item in the auction warehouse itself. When I asked the warehouse personnel over there, they have given me rude responses and abruptly said its your headache we dan’t help you and no refund will be given. I am planning to sue on them.
I am totally disappointed with the item which cost me $54. My sincere suggestion to entire BIDFTA corporation and staff is that “please make sure to give genuine and proper description of the item and exact pictures” your post to this item is ‘ONLY BOX 2/2 Aziyah 81’’ Corduroy Sofa’ which is very insane and incomplete description, my advise to so called BIDFTA is please mention the product description like below
“ONLY BOX 2/2 Aziyah 81’’ Sofa, with only TWO SIDE ARMS, NOTHING MORE THAN THAT” with EXACT pictures.
What should I do with these useless, worthless and unwanted A Sofa’s 2 Side Arms Only (photo attached), I requested for Refund, its my genuine and meaningful request, but BidFTA Personnel said its our refund policy and other conditions, we can’t help you.
Finally my sincere advise is please mention 100% accurate information in your postings, people like me will be there everywhere, and better DO NOT SELL INAPPROPRIATE and PARTIAL ITEMS, even if the partial items are usable that is okay to buy, its all money with proper customer satisfaction.
I placed a bid for “Only Box 2/2 Aziyah 81” SofaWhen I came to pickup the item at 195 Phillipe Road, Columbus, OH, I opened it and saw there are 2 sofa arms not even cushion pillows. In the BidFTA they have not mentioned any description on item, as a customer how would I know whether the box has only cushions or sofa frame or arms or something else without open the box and verify the product.I was so disappointed by seeing the product, I kept the item in the auction warehouse itself. When I asked the warehouse personnel over there, they have given me rude responses and abruptly said its your headache we dan’t help you and no refund will be given. I am planning to sue on them.I am totally disappointed with the item which cost me $54. My sincere suggestion to entire BIDFTA corporation and staff is that “please make sure to give genuine and proper description of the item and exact pictures” your post to this item is ‘ONLY BOX 2/2 Aziyah 81’’ Corduroy Sofa’ which is very insane and incomplete description, my advise to so called BIDFTA is please mention the product description like below“ONLY BOX 2/2 Aziyah 81’’ Sofa, with only TWO SIDE ARMS, NOTHING MORE THAN THAT” with EXACT pictures.What should I do with these useless, worthless and unwanted A Sofa’s 2 Side Arms Only (photo attached), I requested for Refund, its my genuine and meaningful request, but BidFTA Personnel said its our refund policy and other conditions, we can’t help you.Finally my sincere advise is please mention 100% accurate information in your postings, people like me will be there everywhere, and better DO NOT SELL INAPPROPRIATE and PARTIAL ITEMS, even if the partial items are usable that is okay to buy, its all money with proper customer satisfaction.
This company is totally untrustworthy they label this as As is which means total junk Good which means may work may not could be used or damaged . New / as new means could be new but could be used but works also may not work . Their customer service is absolutely atrocious. I even question the bidding process I suspect they bump prices up as there is a lot of suspicious activity happening . Buyers Beware Not Trustworthy As A Honest Company .
I’ve recommended BIDFTA to a lot of people. I won’t any more after discovering their deceptive practices. After this recent experience, I discovered that BIDFTA has terrible ratings and reviews on the Better Business Bureau, Yelp, Trust Pilot, and Reddit. I recently bought a Hamilton Beach Bread Maker that was listed as “Good Condition”. Before I left the warehouse I tested it. Several of the buttons didn’t work and the mixing paddle, the instructions and all of the accessories were missing. However, according to the manager, Heather (Strongsville, OH), the bread maker still meets their qualifications as “good condition” BECAUSE IT LOOKS LIKE THE PHOTO — a stock image — on the web site! Meanwhile, a gentleman nearby was voicing his complaint that his purchase (I’m not sure what it was), according to the online description, was supposed to come with four pieces, not two. The same manager said he would not get a refund because the photo only showed two pieces.To make matters even more frustrating, their customer service phone number (513) 771-1700 only tells you to visit the FAQ page or email support.
False advertising, deceptive descriptions, stock photos of items they arent even selling. Bought a new recliner with all the pics showing it new and complete. I opened it up and it only has two arms and a back. Half is missing. They refuse to refund. Will seek legal action for remedy. This place cons people out of money. I would give 0/5 stars if possible
Strongsville location. Used to be good and when it wasn't you could get a refund. Not anymore. Bought a toaster oven in good condition and it was a different model and completely used up and filthy!. Waited 20 minutes to talk to a manager that said she couldn't help and then another 10 minutes to talk to another and all she did was plug it in and said it turns on and it's yours. Also purchased an EGO trimmer that was marked New but the battery was missing. Once again was told too bad. Terrible management and completely unprofessional. They also strategically take pictures of items to trick bidders into bidding on good items when just where the pictures end show the true condition of the item. Blurry photos are another tactic that they use. After this experience, my kids were in the bins section and I went to get them. I talked to an employee and he confirmed the shady tactics they use to mislead buyers. Avoid the frustration of this place and look for another auction site, this place is now just a place to throw money away and collect garbage. If you do win something good, chances are that it will be magically missing with no help from staff trying to locate it. I used to recommend this place but not anymore. Beware!
What was in the box was not what was bid on. The item was listed as New/Like new, was used, dirty missing a power cord and not what was listed. Items bid on could not be found and I was told that it could be over a month before a refund would be issued. a "New" Keurig came in a box that was obviously opened and missing packing material. The Keurig will not even turn on.
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