bigpirate.com

1.3
1.3 Based on 7 reviews

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Average Rating

1.3

/
5

7 Reviews

5 Star
25%
4 Star
0%
3 Star
6%
2 Star
0%
1 Star
69%

All Reviews

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Review Time

mark ceryak
Im confused by the 2.5 stars here. While I haven't tried to cash out anything yet, the platform itse

Im confused by the 2.5 stars here. While I haven't tried to cash out anything yet, the platform itself is great with one if the biggest attributes being the swift, patient and help response from the live chat. SONYA is extremely helpful and will do all she can to satisfy the needs of the players. Im invested only $100 so far but will definitely keep playing and see how it goes.

5
Date of experience: Feb 12, 2026
John Gideon
This casino is so much fun! I love the game theory and all the fun slots provided customer service i

This casino is so much fun! I love the game theory and all the fun slots provided customer service is amazing and Braden being part of that support team is an awesome one to catch if you get the chance. Highly recommend!!!

5
Date of experience: Feb 03, 2026
Joshua Bowen
Sorry, I made review the other day but cancelled when my already Coinflow linked bank account didn't

Sorry, I made review the other day but cancelled when my already Coinflow linked bank account didn't work for redemption & my bank was blamed. Yesterday I established a new Coinflow connection with Discover bank & earlier this morning got same email from Big Pirate that it was processed & instead of the weekend time (within 2 days) it quoted me within 8 hours today. Took a nap, just woke up to $459 more in Discover. Customer service, Nico & another gentleman I cannot remember his name, both very kind & patient. So yea, great casino, 5 stars for so much game variety, tons of slots, tons of live table games! Big Pirate is a fantastic place for gamblers & excellent value for first time & returning gamblers!

JRB

5
Date of experience: Jan 27, 2026
Hayden Rogers
Initial enjoyment turned sour due to account issues.

I began my experience here with excitement, attracted by a promotional offer of $200 to play with for just $100. However, today I attempted to redeem over $400, and my account was banned. It seems that as soon as you start winning, they will shut you down. I am currently disputing the charges with my credit card company for withholding funds. I hope to recover my money. The support team has been unhelpful; despite sending multiple emails, I have yet to receive a response. If you're facing a similar issue, it's best to reach out to your financial institution.

1
Date of experience: Jan 24, 2026
Shirley Price
Frustrating Verification Process

For two months, I've been attempting to get verified. After my initial try, I found that my ID had disappeared, forcing me to upload it again. They claim it takes three days, but that's far from the truth. I've won multiple times, yet I've never been able to withdraw. This feels like a scam; I would advise against using this platform!

1
Date of experience: Jan 22, 2026
Alan
Disappointing Experience with the Service

I initially thought that many negative reviews were from frustrated individuals, but I can confirm that regardless of your actions, if you purchase the $99.99 "welcome package" offering $200 in casino funds, you can head straight to roulette, double your bet, and if you win, they will immediately suspend your account. The management here is remarkably unprofessional, and dishonesty seems to be their specialty. It's crucial for others to follow my lead and reach out to lawmakers and financial institutions; this place won't last long. I was cautioned by these reviews, but I mistakenly believed they wouldn't resort to such tactics if I managed my bankroll carefully. I took the risk with a 49% chance of winning and unfortunately, I discovered the truth. They are dishonest and untrustworthy.

1
Date of experience: Jan 17, 2026
Shepherd
Unclear on the complaints about redemptions?

I don't understand why others are saying they didn't receive their redemptions. Mine was credited within 24 hours without any additional verification. It's an enjoyable platform with a great variety of games, and the claw machine adds a fun new element.

5
Date of experience: Jan 15, 2026
Perry Walker
Frustrating Experience with Redemption Process

I am extremely disappointed as they have not redeemed my $1000. They attempted to send it three times, but each time the process got slower, and my bank rejected all three attempts. The customer support is unhelpful, merely repeating scripted messages without offering real assistance. Despite my repeated requests for help, they refuse to expedite the redemption process. This situation has been ongoing since December, and it feels like they are illegally holding my winnings. They need to be held accountable for this poor service.

1
Date of experience: Jan 06, 2026
Morgan C.
Avoid this place at all costs

This service is nothing but a scam. They refuse to verify accounts, and their games seem heavily rigged. I made two deposits, and every spin was a complete loss—never a winning spin. This platform is terrible; steer clear of it.

1
Date of experience: Dec 28, 2025
Avoid this platform.

Avoid this platform. I deposited several hundred and placed a significant bet on a specific slot in the weekly tournament. The site denied any winnings, claiming insufficient participation.

1
Date of experience: Dec 17, 2025

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