bigship.com

1
1 Based on 20 reviews

Big Ship Accastillage vous propose un grand choix d'équipements pour bateaux et marins : nautisme, plaisance, voile....

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20 Reviews

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Skyler Long
The worst courier delivery service

This is the worst courier delivery service. They are thieves; 40% of my belongings were stolen. The package was torn from the inside, and items were taken, then resealed from the outside. I will never use this service again. It is the worst.

1
Date of experience: Jul 29, 2025
Jemmy
Terrible service; parcels lost for 40 days

Terrible service. I sent 2 parcels 40 days ago, and they have not been delivered to the customer. Now they are saying the parcels are coming back. They even deducted the amount. I still haven't received my items, and no one responds properly. This company is useless.

1
Date of experience: Jul 18, 2025
zChocolate73
Extremely poor service from this company

I am a customer from Delhi, and this company has provided very poor service. We sent consignments, and after losing them, we received neither a claim nor the parcels back, nor any refund. No one responds to inquiries. I advise against sending parcels with this company; they will not compensate for lost items and will not communicate properly.

1
Date of experience: Jun 30, 2025
Julien Wilson
Very bad experience.

Very bad experience.Once you give the payment they will not take your call or give assistance. Worst service ever used.

1
Date of experience: Jun 28, 2025
Alisha
Worst experience ever

BigShip is the Worst Platform Ever. 🔴😠😡Never use this platform for your business. Using BigShip is my worst decision ever in my business. They have pathetic and unorganized customer service. If you call their customer support, they will not pick up your call, and if you do get connected, they will just raise an escalation, which remains overdue for many days. And if you try to connect with account managers and team leaders, they don’t know anything; they just pass the days without giving any solution.The second issue is they commit fraud in weight. They charge you extra and deduct the amount automatically from your wallet. For example, if you put 20 kg of weight on the dashboard, they show only 6-7 kg to the shipping partner.I faced so many issues on BigShip and strongly suggest you never use this platform. In beginning they just grab your attention by showing false marketing tactics and showing less charges, but if you start using it, they keep deducting amount from your wallet, and when you go to customer support for help, they just raise escalations that remain overdue. I’m writing this after getting so irritated with BigShip, and I tried everything I could do to get help and connected with the BigShip team, but no one helped me.I have all the proofs regarding situation which I quoted above.Concern person I tried to connect (Nishant KumarAbhishek RanaDeepak Garkoti Pratham Singh)RegardsUjjwal sainiBHB GROUPS

1
Date of experience: Jun 28, 2025
Gemma Kelly
very poor service

very poor service. No after service. they will give you good rates after that if your shipment is lost they will not give you shit.

1
Date of experience: May 18, 2025
Janie Anderson
Froud service for vendor

Froud service for vendor. We are sending so parcel through bigship but not delivered we are asking account manager mr nitin but not respond call and WhatsApp msg, no any customer care service,

1
Date of experience: May 15, 2025
GansterHD
Worst customer care

Worst customer careI asked for an international courier. They charged 3000+ but on the day of pick up telling me destination pin code is invalid. I confirmed from client and also showed google validation. But no response. If they have any technical issue they can politely say instead they spoke rude and stop responding.I have called for refund to their customer care and also whatsapp but they stopped responding. I also posted in all their social media channels even no response till now.There is not a single person who is responsible and do the refund atleast, forget about looking into technical challenge. Recommendation is stay away from Bigship it will sump you.

1
Date of experience: May 13, 2025
Mortimer Patterson
Complete fraud company,no time limit…

Complete fraud company,no time limit for parcel delivery,no cod payment on time ,double deduction on every parcel , customer service officer is wrost all the time

1
Date of experience: May 08, 2025
Not even 1 star Hopeless Service…

Not even 1 star Hopeless Service Hopeless call center 20 days still parcel not rchd No Revert Nothing Better Go with ANAJANI COURIER , VICHARE COURIER , ANJALI COURIER , NANDAN COURIER , PROFESSIONAL COURRIER ...all this are fantastic for me NEXT DAY DELVERY but with BIG SHIP NO DELIVERY TILL 20DAYS No Reply No Phone PICKUP

1
Date of experience: May 01, 2025

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Business Details

  • Big Ship Accastillage vous propose un grand choix d'équipements pour bateaux et marins : nautisme, plaisance, voile.

  • language https://www.bigship.com

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