bikeexchange.de

4.2
4.2 Based on 11 reviews

Der größte Fahrradmarktplatz: Im Fahrrad Online Shop von BikeExchange findest du ✓ über 20.000 Produkte ✓ 400 Shops ✓ 200 Marken ✓ Beratung vom Fachhändler...

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Average Rating

4.2

/
5

11 Reviews

5 Star
73%
4 Star
9%
3 Star
0%
2 Star
0%
1 Star
18%

All Reviews

Filter Reviews

Review Time

Darlene
Superb support with quick responses

Outstanding support. Reliable and responded swiftly with the necessary tax refund forms, and followed up to retrieve the frame ID after my bike was unfortunately stolen. Overall, everything was delivered as expected and on time :)

5
Date of experience: Jan 12, 2026
Walker Sanders
Excellent assistance

Exceptional assistance. Dependable and responded swiftly with tax refund documents and again to obtain the frame ID (after my bike was regrettably stolen). Overall, everything arrived as expected and on time :)

5
Date of experience: Jan 12, 2026
Philip
Purchase experience was smooth

I bought a bike from the platform, and everything went very well.

4
Date of experience: Mar 18, 2025
Jarrod Powell
Outstanding customer support

I recently acquired a bike from the seller and was very satisfied with their customer support. They were very responsive to my inquiries and assisted me in resolving an issue with my invoice quickly and effectively. I would certainly recommend them to anyone in search of a new bike!

5
Date of experience: Dec 12, 2024
Skyzz9558
Fantastic service with great product variety

In addition to purchasing a beautiful bike that I was eager to use, the team at the service has been incredibly supportive with some issues that arose after delivery. They respond very quickly and ensure that problems are resolved as soon as possible. I can highly recommend the products and support!

5
Date of experience: Dec 05, 2024
Douglas Morgan
Prompt and professional

Very prompt and professional. I utilized a leasing option to pay for the new bike, and everything went smoothly. The support is also excellent, with quick responses to all my inquiries.

5
Date of experience: Aug 12, 2024
Chase Smith
Lack of assistance for missing items

They sold me a bike that had some parts missing in the box, and they don't respond in the chat or via email even during working hours as stated on the website. Very unprofessional!!!!

1
Date of experience: Apr 11, 2024
Alanna Sanders
Very accommodating and good communication

Very accommodating and with good communication. Also in English :-) Thanks for the assistance.

5
Date of experience: Jan 09, 2024
SawBurN
Avoid at all costs

Fraudsters. Please stay away.

1
Date of experience: Dec 22, 2023
Evan Flores
Positive experience with quick delivery

I had a very positive experience, a good price, excellent customer support, and fast delivery.

5
Date of experience: Apr 06, 2023

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