goldboutique.com

4.2
4.2 Based on 296 reviews

Gold Boutique is an award-winning jeweller, focused on providing high quality products and designs. We’re passionate about looking and feeling great, and believe everyone deserves the opportunity to express themselves in a stylish, comfortable and afforda...

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Average Rating

4.2

/
5

296 Reviews

5 Star
71%
4 Star
7%
3 Star
4%
2 Star
3%
1 Star
15%

All Reviews

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Review Time

Edna Parker
Disappointing delivery and communication

The promised delivery did not happen, and despite being told multiple times that my order would be dispatched, it never was. I was assured tracking information would be provided, but that never materialized. After nearly three weeks of waiting, the communication I received was filled with excuses and untruths. Very disappointing service. Update: The company responded quickly publicly, but my email from three days ago is still unanswered. I'm still without the item, tracking details, or a clear resolution.

1
Date of experience: Jan 15, 2026
Georgia Parker
Missed delivery and poor service

The advertised delivery was not met. I was told repeatedly that my order would be dispatched, but it never was. Promised tracking information was never provided. After almost three weeks of waiting, the communication was filled with excuses and falsehoods. Very disappointing service. Update: The company responded quickly publicly, yet my email from three days ago remains unanswered. I still have no item, tracking, or resolution. This order was meant as a birthday gift for myself, and the delivery date was significantly missed.

1
Date of experience: Jan 15, 2026
Adolf Baker
Quick resolution for my husband's necklace

I ordered a necklace for my husband for Christmas, but it was too small. I contacted the company and received a fast response, with a replacement sent right away. Their customer service is excellent, and the jewelry quality is beautiful, along with a lovely gift box. I will definitely shop with them again.

5
Date of experience: Jan 08, 2026
Fantastic product

Fantastic product

5
Date of experience: Dec 18, 2025
skydemon63
A beautiful necklace for my granddaughter

This necklace is just what I wanted for my granddaughter, who turns 13 tomorrow. She adores horses and has her own horse named Boydy. The pendant is perfect since she excels in competitions. I'm very grateful!

5
Date of experience: Dec 18, 2025
Antonia R.
Lovely silver signet ring

I purchased a silver signet ring for my partner for Christmas, and it was beautiful, presented in a lovely box and gift bag. I'm thrilled and will definitely order again. Thank you!

5
Date of experience: Dec 18, 2025
Andrew K.
Item never arrived, just an empty box

The item never arrived, and instead, I received an empty box. I've been trying to reach the company but haven't heard back. This was meant to be a Christmas gift, and I'm really upset; I won't be ordering again.

1
Date of experience: Dec 18, 2025
Edison
Reliable and great communication

The service was reliable, with good communication. Excellent value for money and beautiful items.

5
Date of experience: Dec 18, 2025
Narcissa Hughes
Amazing men's diamond signet ring

I can hardly express how impressed I am. The company is incredible, with outstanding products and fantastic sales prices. I ordered a men's diamond signet ring for my son for Christmas and was kept updated throughout the process. The presentation was a surprise, and it came with a certificate of authenticity. I can't recommend this company enough—don't hesitate to make a purchase!

5
Date of experience: Dec 18, 2025
Rathbone Smith
Smooth online shopping experience

Shopping online can be daunting, especially for jewelry. Relying on reviews helped me find the experience stress-free. The company kept me informed at every step. The necklace was a wonderful surprise for my wife and arrived well-packaged. I did get the size wrong (too small), so double-checking is always wise!

5
Date of experience: Dec 16, 2025

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Business Details

  • Gold Boutique is an award-winning jeweller, focused on providing high quality products and designs. We’re passionate about looking and feeling great, and believe everyone deserves the opportunity to express themselves in a stylish, comfortable and affordable way. Since 2014, we’ve offered a wide range of women and men’s gold and silver jewellery that can be stacked and styled your way. Our jewellery offers an effortless style solution to refresh your look, without compromising on quality or design.
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  • email sales@goldboutique.com
  • call 08009788777
  • language https://www.goldboutique.com/

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