bimmerplug.com

2.7
2.7 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.7

/
5

21 Reviews

5 Star
43%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
57%

Filtered Reviews

Filter Reviews

Review Time

Andrew
The staff over there really know a lot…

The staff over there really know a lot about BMWs and their shop is really nice. Definitely would take my car there again.

5
Date of experience: Oct 09, 2025
justin Nguyen
Amazing Customer Service

The customer service Bimmer Plug has to offer is amazing. They were so helpful in helping me figure out which parts would fit best for my car. Would definitely reccommend checking out if you want to mod your car.

5
Date of experience: Oct 07, 2025
Munibayunas Khan
Fraud Company

Bimmer Plug removed our team without notice, refused to pay final salaries, and then blocked us from all communication. If they treat employees this way, customers should also be very cautious. Their products lack transparency and appear to be cheaply sourced — please think twice before buying from them.Please don't buy from them, they are fake and purchase cheap stuff from China.

1
Date of experience: Oct 06, 2025
Taylor Heide
I’d give lower stars if I could

I’d give lower stars if I could! I ordered some yellow DRL’s for my G82 Longshore shore I didn’t need them in the end. I wanted to keep the factory white DRL‘s. This was after a day after I ordered them they were not shipped. I emailed them saying that I didn’t no longer want the product and to cancel it. They tried everything and anything to prolong it till it shipped so I couldn’t “return them. “ this place is a dropship company. Scam do not purchase anything from them.

1
Date of experience: Oct 04, 2025
Windmill Sprinkler
BUYER BEWARE!!!

BUYER BEWARE! BOUGHT $200 YELLOW DRLS, THAT HEATED UP AND RUINED MY TURN SIGNALS AND FACTORY LIGHTS TO THE COST OF $3400. 2 SEPERATE, INDEPENDENT BMW DEALERS CONFIRMED THAT THE AFTERMARKET DRLS HEATED UP AND CAUSED THE ORIGIONAL LIGHTS TO MALFUNCTION AND SHORT OUT(SEE ATTACHED PIC) MY BIMMER PLUG ORDER#25807...BIMMER PLUG SAID,"SEE OUR TERMS OF SERVICE"...HOW DO YOU NOT STAND BEHIND YOU PRODUCT? ESPECIALLY IF IT WAS PROFESSIONALLY INSTALLED, FUNCTIONED GOOD FOR 6 MONTHS and THEN HAD AND EPIC FAILURE THAT COST ME $3400 TO FIX? STAY AWAY FROM THESE GUYS UNLESS YOU HAVE $$$ TO BURN!

1
Date of experience: Oct 02, 2025
Anna
I dont why people are leaving negative…

I dont why people are leaving negative reviews, I had a good expereince with them got what they were showing on their website.

5
Date of experience: Aug 22, 2025
Dan Guinan
This is the worst company I have ever…

This is the worst company I have ever delt with. They sent me a wrong part after waiting a month. When I got the runaround on the replacement because it was taking forever to get I asked for them to send a call tag to pick up the wrong part and refund me. The new one arrives and isn't the correct part either. It was not the correct one. Very limited in responses to emails. Needless to say I have 2 items that I don't want. It's not even about the money to me but more about the customer service which they have none.

1
Date of experience: Aug 06, 2025
Adam Johnson
Wish I would’ve read reviews about this…

Wish I would’ve read reviews about this dog water company. I ordered a CarPlay retro fit didn’t come with everything, emailed them to return it a month ago and finally heard back now I’m getting the run around instead of letting me just return it so I can forget about this terrible company and move on.

1
Date of experience: Aug 05, 2025
Aiden
This company is absolutely awful

This company is absolutely awful. DO NOT BUY FROM THEM. They do not honor any returns and they drag their feet in responding to any type of inquiry. I had to make multiple requests to get an answer on my return request. Only for them to decline it! This is a brand new product never taken out of the box and they refuse to give me any type of money back for it. I tried to cancel the order before it was even shipped and they did not let me. In fact they shipped it the same day so that I could not cancel the order and had to wait for it to arrive. This company uses shady tactics in order to scam people. Please stay away and spend your money elsewhere. This company is dishonest and misleading. Will be telling everyone I know to stay far away

1
Date of experience: Aug 04, 2025
Blah
Ha!!

Ha! These people suck. The lady in charge of customer support is by far the most disrespectful rep I’ve ever encountered. They can’t even send the right parts and want to argue that the information provided was incorrect although the vin was supplied 5 separate times before shipping along with countless pictures of the vehicle. Huge waste of time! 4 month later I’m still fighting them

1
Date of experience: Aug 01, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More