northside.co.uk

4.4
4.4 Based on 61 reviews

Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Me...

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Average Rating

4.4

/
5

61 Reviews

5 Star
84%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
11%

All Reviews

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Review Time

Remarkable Support from the Team

The team is truly remarkable. They are always available to assist us in managing our large fleet and respond almost instantly whenever we require help. Their prompt replies and unwavering support ensure our fleet operates smoothly without any delays. Despite being located in Leeds, the service consistently goes above and beyond for us. A heartfelt thank you to everyone for their ongoing assistance. Special appreciation also goes to the mobile technician, who efficiently repairs all our vehicles in any weather. Outstanding service overall!

5
Date of experience: Dec 31, 2025
Elon Powell
Incredible Team Support

The team is truly exceptional. They consistently help us manage our large fleet and respond within minutes whenever we need assistance. Their quick responses and ongoing support keep our operations running smoothly. Even though we are based in Leeds, the service always goes the extra mile for us. A big thank you to everyone for their continued help. Special thanks also to the mobile technician, who fixes our vehicles promptly, regardless of the weather. Fantastic service overall!

5
Date of experience: Dec 31, 2025
Gavin Howard
Outstanding Experience

Outstanding experience! Well taken care of by such wonderful individuals.

5
Date of experience: Dec 22, 2025
Pearl Harris
Exceeded Expectations

The service center truly surpassed my expectations by resolving an issue that another service center had overlooked. I had a warranty concern, which they quickly identified and repaired while I waited, making the process smooth and hassle-free. I will definitely return for future needs. Thank you once again.

5
Date of experience: Dec 18, 2025
Jonni R.
A Real Asset

The representative called to provide a timeline and arrived as promised, quickly resolving the issue with my van and getting me back on the road. This young man is a true asset to the team!

5
Date of experience: Dec 02, 2025
AC69
Exceptional Service Experience

I took my vehicle in for service last week, and the treatment was first-class from start to finish. Having only used regular garages before, I can't imagine going back to them. I will exclusively use this service for any future work on my vehicle. Thanks again!

5
Date of experience: Dec 01, 2025
Norm B.
Friendly and Efficient Team

The team is approachable, knowledgeable, and always eager to assist. We have faced tight deadlines to get vehicles back on the road, and they do everything possible to meet those timelines. I would highly recommend them for any organization needing fast and efficient service.

5
Date of experience: Nov 26, 2025
Pere_Nawel90
Excellent and Friendly Service

Excellent and friendly service!

5
Date of experience: Nov 25, 2025
Ricky Brooks
Saved Our Trip

We were set to head to the ferry in the evening when an engine management light activated at 2 PM, putting us in limp mode. The service center fit us in and got us back on track, saving our holiday! The reception and service teams are absolute stars!

5
Date of experience: Nov 25, 2025
Ingram Walker
Fantastic Customer Care

I own a 1999 camper van, and when the clutch fluid line failed due to corrosion, I reached out for help. The representative was extremely helpful, and together with the team, they took a genuine interest in finding a solution by exploring alternative parts that could be adapted. They spent considerable time assisting me and suggested I bring in the part for further help. With such great initial support, I took them up on the offer. The team worked collaboratively to find a suitable replacement part that would arrive the next day. An excellent result and a testament to their dedication and customer service. In a time when many businesses lack effort, this service is a refreshing change. My sincere thanks for getting me back on the road.

5
Date of experience: Nov 21, 2025

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Business Details

  • Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range.

    Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.See more

  • email enquiry@northside.co.uk
  • call 01302304858
  • language https://www.northside.co.uk

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