Review Time
What a joke! Literally even big ride was closed yet they still charge you the same amount. Used to be the best park in the country now it’s a joke. I know businesses are struggling but when you’ve paid £200 for a family you expect some rides to be open. Current owners need to sell it invest and save it.
I visited Blackpool Pleasure Beach today hoping to enjoy the park, but the experience was extremely disappointing. I have a recognised disability and travelled from Scotland with my blue badge and proof of Adult Disability Payment, expecting to receive a disabled access pass as advertised. Instead, I was told to apply through Nimbus, which I had never heard of.Despite showing valid proof, I spent over three hours queuing in pain only to be refused assistance. Staff were dismissive and offered no reasonable help or alternative, leaving me feeling humiliated and ignored. I left the park in severe discomfort with a swollen foot and no chance to enjoy the attractions.For a major tourist destination, this lack of compassion and poor accessibility process is unacceptable. I would not recommend Blackpool Pleasure Beach to anyone who relies on disabled access or expects basic understanding and support.My complaint is now in and I will not be accepting what happened to me today!!!
Went to the pleasure beach yesterday with two teenage children. Fantastic day out. Great rides, friendly staff. To me it looked up to date and really well looked after. Was worried after reading poor reviews but we loved it. Going back again soon.
OK rides first of icon is amazing ride 👌and launch pad definitely improved being one of the first to ride it when it was the PlayStation.Not sure on valhalla again being old enough to go on it when it first it was amazing but now 70% dark ride seems a bit of a disappointment for anyone that remembers it when it was the og ride.Now to my problems.Going to go on big one and had a issue with passes now they guy at the scanner was to busy talking to someone but I scanned my group pass to get us in and couldn't get the the next person in so he came over and said something along the lines the as I scanned my card twice it cancelled it to my question why would that be a thing he took that as I was being funny then talking to me a grown 40 year old man like something he step on to which was the same response why are you talking to me like am a kid am 40 not having a 20 something talking to me that way.He that pulled me and my daughter out the line leaving my daughter's friend in the line even though i kept repeating he left her stuck there he was then told me to stop trying to be a bigman after 5 minutes of dirty looks and snide remarks my daughter's friend joined us.The next problem is the whole park is cashless now this is good for people that have banks and card but what about people that don't yes you can get a prepaid card but having taken 45 minutes to find out you can top up a card from guest service but then this card can only be used in certain places and can't get refunded on cash you have left no were did I once see any signs or anything when booking tickets this is something I think should be signs up in the main entrance this would of saved an hour of nothing and it can't be used at burger king as I found out after walking there twices.I did email about the problems with the staff I got a free speed pass for one ride but this whole process has just put me off going blackpool pleasure beach again.Also the ride wait time is not genuine it said it was a 10 minute for infusion but was an hour but most of them wasn't far off.
Horrendous. Way too packed and not good enough.Security on the door wouldn’t let us take our kids food in or his drink because it’s not allowed? My kid is autistic and only eats specific food. We were forced to buy a locker for £10 to store the food in and leave the park when he wanted to eat. It cost us over £150 for a family of 4, and from 10am - 5pm we managed to get on THREE rides. Hour and 45 mins - 2 hours queue per ride. They let in an extortionate amount of people. Most of them are foreign or immigrants littering, being destructive and generally rude. They don’t fit in with western society. Totally ruined a family day out. The prices are absolutely astronomical for the poor park, lack of rides for kids, security staff only there to prevent you taking food and drink into the park and not to stop the people abusing others in the park. Never saw 1 security guard in the park since the entrance, really shocking. I’m in two minds on wether to charge back to my bank and make a complaint it was that bad of an experience which is a shame I came here all the time as a kid but it’s poorly ran, loads of rides out of order, 2 hour queues for a kids ride, ridiculously expensive for food and drink inside (2 cornettos and a can of coke was £14!) full of migrants, litter everywhere. I won’t be bringing the family back here & I’ll be charging the bank back.
I’m really disappointed with our visit to Blackpool Pleasure Beach. We came to celebrate my son’s birthday, expecting a fun and memorable day, but it ended up being a real letdown.Half of the rides were either closed or broke down during the day, which left us queueing for long periods only to be turned away. Some of the attractions we’d been most looking forward to weren’t even operating at all. For the price of tickets, I expected far better organisation and maintenance.It’s such a shame, because this was meant to be a special day for my son, but instead we left feeling frustrated and short-changed. Definitely not the experience we were hoping for.
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